Lobby Security Access Control Lead (Armed)

Morgan Stanley•New York, NY

2d•Onsite

About The Position

Morgan Stanley is seeking an experienced Lobby Security Access Control Lead (Armed) for its Security & Investigations team at its headquarters in Midtown Manhattan. The role serves as the on-site lead for lobby security operations, overseeing contract security personnel, maintaining access control protocols, protecting Firm employees and executives, and coordinating front-line responses to security incidents and emergencies. This Admin position is part of the Corporate Services division. Security & Investigations develops and implements security and life safety strategies for Firm employees and facilities. The role leads lobby security and access control operations and supports executive security operations, incident response, emergency management, life safety, and business continuity.

Requirements

At least 10 years of law enforcement experience, including at least 5 years in a supervisory, leadership, or command role.
Legal authority to carry a firearm in New York City and the ability to maintain all required licenses, qualifications, and certifications.
Experience supervising security personnel within corporate, government, military, law enforcement, or critical infrastructure environments.
Proven experience managing security incidents, emergency response operations, and crisis situations in fast-paced environments.
Strong knowledge of access control systems, visitor management platforms, CCTV systems, alarm monitoring systems, and security reporting tools.
Understanding of federal, state, and local laws applicable to security operations and investigations.
Ability to assess situations quickly, exercise sound judgment, and make effective decisions under pressure.
Strong leadership, interpersonal, written, and verbal communication skills.
Experience coordinating teams, resources, and competing priorities in operational environments.
Familiarity with executive protection, workplace violence prevention, active threat response, physical security operations, and emergency management practices.
Ability to handle sensitive and confidential information with discretion, professionalism, and integrity.
Strong customer service orientation and commitment to maintaining a professional and welcoming environment while enforcing security standards.

Nice To Haves

Prior experience protecting senior executives, dignitaries, government officials, or other high-profile individuals.

Responsibilities

Lead lobby security and access control operations to ensure the safe and secure movement of employees, visitors, contractors, and executives.
Supervise and direct contract security personnel, ensuring compliance with post orders, operating procedures, training requirements, and performance expectations.
Serve as the primary escalation point for security incidents, access control issues, visitor management concerns, and operational disruptions.
Support executive security operations, maintain heightened security on executive floors, and respond to incidents affecting Firm leadership, employees, and visitors.
Coordinate with the Security Operations Center, Corporate Security leadership, building management, law enforcement, and emergency responders during incidents and special events.
Act as an initial responder and incident leader during medical emergencies, evacuations, workplace violence events, active threats, and other critical incidents.
Support life safety and business continuity objectives.