Lobby/Public Area Attendant
About The Position
The Lobby/Public Area Attendant is part of the hotel Housekeeping team and helps create a memorable guest experience by maintaining clean, welcoming public spaces and assisting room attendants. The role contributes to the overall cleanliness of the resort or hotel and helps guests relax and enjoy their stay. The attendant engages with guests, maintains assigned floors and floor pantries, and cleans public areas such as bathrooms, lounges, and hallways. The role also includes collecting and transporting trash and soiled linen, replenishing clean linen, and helping room attendants with heavy lifting during deep or spring cleaning.
Requirements
- Great attention to detail.
Responsibilities
- Engage with guests to ensure their stay is going well.
- Work as part of a team to achieve resort or hotel cleanliness.
- Walk assigned floors at the beginning and end of each shift to collect bags, trash, and soiled linen.
- Pick up clean linen and refill the linen par stock in each floor pantry.
- Maintain the cleanliness of public areas, including bathrooms, lounge areas, and hallways.
- Assist room attendants with heavy lifting during super cleaning or spring cleaning of rooms.
- Clean public areas according to prescribed procedures and department standard operating procedures.
- Remove soiled linen and trash from service areas and take them to appropriate locations according to prescribed procedures.
- Respond to guests and team members in a friendly and helpful manner.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
