Lobby/Public Area Attendant

Pyramid Global Hospitality•Berkeley, CA
•Onsite

About The Position

The Lobby/Public Area Attendant helps maintain clean, welcoming hotel public spaces and supports the housekeeping team. The role contributes to guest satisfaction by preparing and maintaining public areas, assisting room attendants, and providing friendly service to guests and team members. The attendant works as part of a team to uphold hotel cleanliness standards and departmental procedures. The position is at Residence Inn by Marriott Berkeley, a 331-suite hotel in downtown Berkeley, California. Compensation is $22.00 per hour.

Requirements

  • Housekeeping experience is desirable.
  • Neat appearance and pleasant personality.
  • Time management skills.
  • Ability to work on foot for an extended period.
  • Ability to communicate effectively.
  • Ability to move, traverse, and position oneself to reach floor corners and high places; observe conditions and detect odors; and position and navigate carts weighing up to 100 pounds in tight spaces.
  • Ability to operate spray bottles, vacuums, mops, brooms, dust pans, scrub pads, and dusters.
  • Ability to lift, carry, and position loads of at least 25 pounds.

Nice To Haves

  • Housekeeping experience.

Responsibilities

  • Engage with guests to ensure their stay is going well.
  • Work as a team to accomplish the goal of resort/hotel cleanliness.
  • Walk assigned floors at the beginning and end of the shift to collect bags, trash, and soiled linen.
  • Pick up clean linen and refill the par stock of linen in each floor pantry.
  • Maintain cleanliness of public areas, including bathrooms, lounge areas, and hallways.
  • Assist room attendants with heavy lifting during super cleaning or spring cleaning of rooms.
  • Clean public areas according to prescribed methods and departmental standard operating procedures.
  • Remove soiled linen and trash from service areas and take them to appropriate locations according to prescribed procedures.
  • Respond in a friendly, helpful manner to guests and other team members.
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