Lobby/Public Area Attendant

Pyramid Global Hospitality•Berkeley, CA

About The Position

The Lobby/Public Area Attendant is part of the hotel housekeeping team and helps create a memorable guest experience by maintaining clean, well-prepared public spaces and assisting room attendants. The role supports the overall cleanliness of the resort or hotel and helps guests relax and enjoy their stay. The ideal candidate pays close attention to detail and interacts with guests and team members in a friendly, helpful manner.

Requirements

  • Great attention to detail.

Responsibilities

  • Engage with guests to ensure their stay is going well.
  • Work as part of a team to accomplish resort or hotel cleanliness goals.
  • Walk all assigned floors at the beginning and end of the shift to collect bags, trash, and soiled linen.
  • Pick up clean linen and refill the par stock of linen in each floor pantry.
  • Maintain cleanliness in all public areas, including bathrooms, lounge areas, and hallways.
  • Assist room attendants with heavy lifting during room super-cleaning or spring cleaning.
  • Clean public areas according to prescribed methods and department standard operating procedures.
  • Remove soiled linen and trash from service areas and take them to the appropriate locations as prescribed.
  • Respond to guests and team members in a friendly, helpful manner.
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