Lobby Attendant

Estancia Del Norte•San Antonio, TX

About The Position

A Lobby or Public Area Attendant maintains the cleanliness, safety, and visual appeal of the hotel’s public spaces, including lobbies, hallways, restrooms, elevators, and entrances. The role helps provide a welcoming and hygienic environment for guests and visitors by completing routine cleaning, responding to service requests, and supporting the overall guest experience. The position is part of the Housekeeping department and has no supervisory responsibilities. The attendant reports to the Director of Housekeeping, Housekeeping Manager, and/or Executive Housekeeper. Other duties may be assigned.

Requirements

  • Previous housekeeping or cleaning experience is preferred in a similar environment.
  • Ability to perform the essential duties satisfactorily.
  • Frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 75 pounds.
  • Required vision abilities include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

  • Previous housekeeping or cleaning experience in a similar environment.

Responsibilities

  • Clean and maintain public areas, including lobbies, hallways, restrooms, elevators, and entrances.
  • Dust, vacuum, mop, and sanitize surfaces.
  • Replenish supplies in public restrooms and other guest areas as needed.
  • Respond promptly to guest requests or cleanliness concerns in public spaces.
  • Monitor and report maintenance issues or safety hazards.
  • Use and store cleaning equipment and supplies properly.
  • Support housekeeping and other departments during peak periods or special events.
  • Uphold hotel standards for cleanliness, presentation, and guest service.
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