PM Lobby/Public Area Attendant - FT

Omni Hotels & Spas•Tucson, AZ

21h

About The Position

The Lobby/Public Area Attendant keeps hotel public spaces—including the lobby and restrooms—clean and fully stocked, and services other assigned public areas, including associate areas, to meet Omni Standards. The role requires maintaining a professional appearance, supporting a safe environment, responding to guest requests, and working effectively with guests and coworkers in a fast-paced hotel setting. Flexible hours may be needed during busy periods and high-profile events, including nights, weekends, and holidays.

Requirements

Prior housekeeping experience or other relevant environmental services experience.
Maintain a professional business appearance, attitude, and performance, including a high level of personal hygiene.
Ability to stand or walk for extended periods or an entire work shift.
Ability to bend frequently, reach overhead, and squat.
Ability to communicate effectively with guests and fellow associates in person or via cellular telephone or radio.
Willingness to work flexible hours as needed during busy periods and high-profile events, including nights, weekends, and holidays.
Ability to work in a fast-paced environment and handle multiple priorities.
Ability to handle stressful and busy hotel operations.
Ability to maintain a positive, professional demeanor and composure at all times.
Ability to report to work on time and when scheduled.
Ability to communicate verbally and in writing in English with guests, management, and coworkers.
Computer literacy, including familiarity with payroll systems.

Responsibilities

Clean hotel public areas, including the lobby, restaurants, restrooms, and associate areas.
Clean and stock linen rooms and supply closets to the appropriate par level.
Empty public-area trash receptacles hourly or as needed, and clean garbage receptacles and ash urns daily.
Clean and service all offices.
Keep guest-room-floor corridors clean and well maintained, helping move tables and trays as needed.
Clean vending machine areas.
Move furniture and supply boxes as needed.
Complete guest requests.
Vacuum carpet daily.
Clean walls, doors, baseboards, and floors daily.
Clean furniture, lamps, picture frames, and mirrors daily.
Build mutual trust, respect, and cooperation among coworkers and treat coworkers fairly and equitably.
Maintain a professional, neat, and organized appearance.
Respond swiftly and effectively to emergencies and safety situations, helping maintain a safe environment for guests and associates.
Attend required department training and meetings.
Perform other duties required by management.