Loaner Car Coordinator - Lexus of Vancouver
About The Position
Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Lexus of Vancouver has an outstanding opportunity for a Loaner Car Coordinator to join their team!
Requirements
- High School degree or equivalent
- Understand the use of windows, office, email and have general familiarity with various PC based programs.
- Ability to read and comprehend simple instructions, short correspondence, and memos.
- Effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
- Ability to carry out instructions furnished in written, oral, or diagram form.
- Must possess a valid driver's license and good driving record.
Responsibilities
- Coordinate with valet to have loaner vehicles cleaned inside and out prior to loaning to customers
- Make sure loaner vehicles are filled before loaning them out.
- Ensure loaner vehicles are checked in properly for damage and fuel usage. This must be performed prior to customer leaving the service center.
- Responsible for ensuring proper documentation requirements are met for all loaner contracts.
- Be the lead administrator for Dealerware loaner car software.
- Ensure loaners are lined up and ready for the early appointments in the morning.
- Escort customers to the vehicle, perform a walk around, cover preexisting damage, and fuel levels.
Benefits
- Health Insurance
- Vision Insurance
- Dental Insurance
- Life and Disability Insurance
- Flexible Spending and Health Savings Accounts
- Employee Assistance Program
- 401(k) plan with Company Match
- Paid Time Off (PTO)
- Paid Holidays, Bereavement, and Jury Duty
- Paid Pregnancy/Parental leave
- Paid Military Leave
- Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
