Loan Support Specialist - Elberton, GA
About The Position
The Loan Support Specialist is responsible for handling various requests related to loan servicing, ensuring they are processed in a timely manner and according to the bank’s established processes and procedures. Key responsibilities include loan funding, maintenance requests, payment processing, construction monitoring, valuation orders, insurance processing, escrow processing, collateral processing/tracking, document imaging, vault maintenance, and credit disputes. Each specialist will have a primary focus in one of the following areas: Data Processing, Collateral Processing, Valuation Orders, or Account Analysis. However, specialists may also be assigned secondary or tertiary support roles in other areas as directed by management. While not all duties may apply to every specialist, a comprehensive understanding of all job functions is necessary. The role requires strong attention to detail, flexibility, effective prioritization skills, and the ability to manage stress. The employee is expected to uphold the bank's strategic goals, vision, mission, core values, service standards, and service philosophy in all aspects of their work.
Requirements
- High school diploma or equivalent work and skill experience
- Basic knowledge of the bank's products and services
- Willingness to serve
- Ability to function efficiently in a network environment
- Working knowledge of Microsoft Office and SharePoint
- Ability to function efficiently on a general business level of math
- General accounting knowledge (i.e. debits, credits, and an understanding of the bank's account reconciliations)
- Ability to collect, research, and analyze information skillfully
- Self-starter, creative thinker, flexible, eager, nurturing, open to change, and exhibit good judgment
- Leader by example, attentive to detail, work well with others, and responsive to supervisory guidance
- Working knowledge of compliance guidelines for the bank and the industry
- Adhere to guidelines in the employee handbook to project a professional image
Nice To Haves
- 1 year of banking experience preferred
- Three or more years of experience as an administrative assistant or in a related job, preferably in the area of lending
Responsibilities
- Loan funding
- Maintenance requests
- Payment processing
- Construction monitoring
- Valuation orders
- Insurance processing
- Escrow processing
- Collateral processing/tracking
- Document imaging
- Vault maintenance
- Credit disputes
- Serve as a primary job function in Data Processing, Collateral Processing, Valuation Orders, or Account Analysis
- Serve as a secondary or tertiary support role for other duties as assigned
Benefits
- Equal Opportunity Employer
- Drug Free Workplace
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
