The Loan Support Specialist is responsible for handling various requests related to loan servicing, ensuring they are processed in a timely manner and according to the bank’s established processes and procedures. These responsibilities include loan funding, maintenance requests, payment processing, construction monitoring, valuation orders, insurance processing, escrow processing, collateral processing/tracking, document imaging, vault maintenance, and credit disputes. While each specialist may have a primary function in areas like Data Processing, Collateral Processing, Valuation Orders, or Account Analysis, they may also be assigned secondary or tertiary support roles as directed by management. A strong attention to detail, flexibility, effective prioritization, and the ability to manage stress are essential. The employee will uphold the bank's strategic goals, vision, mission, core values, service standards, and service philosophy in all actions and communications.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED