The Loan Support Specialist is responsible for handling various requests related to loan servicing, ensuring they are processed in a timely manner and according to the bank’s established processes and procedures. These responsibilities include loan funding, maintenance requests, payment processing, construction monitoring, valuation orders, insurance processing, escrow processing, collateral processing/tracking, document imaging, vault maintenance, and credit disputes. While each specialist may have a primary function in areas such as Data Processing, Collateral Processing, Valuation Orders, or Account Analysis, they may also be assigned secondary or tertiary support roles as directed by management. A strong attention to detail, flexibility, effective prioritization skills, and the ability to perform well under stress are essential. The employee will be expected to support the bank's strategic goals, vision, mission, core values, service standards, and service philosophy through their actions and conduct.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED