Loan Support Consultant - Specialist - ABF Serving

PNC•St. David's, MI

19h•Hybrid

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Loan Support Consultant within PNC's Asset-Backed Finance Servicing organization, you will be based in Pittsburgh, PA, Dallas, TX, Denver, CO, Charlotte, NC, or Kalamazoo, MI. This position applies specialty product knowledge to administer high complexity or high risk syndicated and/or commercial loan transactions with little or no oversight. May have responsibility for fulfilling key fiduciary obligations associated with the Banks Agent role; validating construction due diligence requirements; and/or monitoring construction progress and draw requirements. Directly interacts with high revenue/high profile corporate and/or commercial real estate clients. Reviews customized commercial, legal, and related due diligence documentation and reporting to ensure adherence to the highest complexity deal structures and/or regulatory compliance requirements. Determines and makes effective recommendation as to whether the deal can proceed as scheduled, or if additional documentation or escalation is required. Consults and advises customers, investors, capital markets loan syndications and/or commercial real estate deal teams, as well as external and internal business partners to execute transactions. Works with Relationship Manager to interpret applicable loan terms with client. Reviews transactions and related documents, including collateral and construction requirements. Verifies work processes to ensure completeness, accuracy, and conformance to credit approvals, legal documents, established service levels and applicable procedures. Determines whether loan disbursements can be made, or if additional documentation or escalations is required. Reviews reports to identify exceptions, monitor quality and ensure compliance. Participates in risk mitigation activities. Serves as a subject matter resource for the team. Independently conducts specialty product training and may create training materials.

Requirements

Strong attention to detail, critical thinking, and organizational skills
Ability to manage multiple responsibilities and shifting priorities effectively
Demonstrated collaboration skills and ability to work across teams
Experience in Commercial Operations or commercial loan servicing, with foundational knowledge of commercial lending processes
Proficiency in Microsoft products (Excel, Word, Outlook, etc.)
Experience using commercial loan systems such as: ACBS, Servicing Portal, or Pinnacle
Strong written and verbal communication skills
Ability to work independently while contributing to a team-based environment
University / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Analytical Thinking
Capital Management
Compliance Requirements
Documentations
Due Diligence
Loan Documentation
Regulatory Compliance
Risk Mitigation Strategies
Accuracy and Attention to Detail
Consulting
Customer Interaction
Decision Making and Critical Thinking
Effective Communications
Financial Analysis
Managing Multiple Priorities
Operational Functions
Products and Services
Relationship Management

Nice To Haves

Prior experience supporting Commercial Operations Servicing
Familiarity with participated and syndicated loan structures
Experience working in a regulated financial services environment

Responsibilities

Service an ABF loan portfolio consisting of: Participated loans, Direct loans, Syndicated loans, Supply Chain Finance (SCF) loans, Foreign Exchange (FX)–related loans
Perform day-to-day commercial loan servicing activities with strong attention to detail and accuracy
Ensure compliance with loan agreements, internal policies, and regulatory requirements
Support commercial loan operations including maintenance, servicing requests, and documentation review
Collaborate closely with internal partners including relationship managers, credit, legal, and operations teams
Manage multiple responsibilities simultaneously while meeting deadlines in a fast-paced environment
Apply critical thinking skills to identify, research, escalate, and resolve servicing issues
Contribute to continuous improvement initiatives within the ABF servicing function
Administer high complexity or high risk syndicated and/or commercial loan transactions with little or no oversight.
Fulfill key fiduciary obligations associated with the Banks Agent role; validating construction due diligence requirements; and/or monitoring construction progress and draw requirements.
Directly interact with high revenue/high profile corporate and/or commercial real estate clients.
Review customized commercial, legal, and related due diligence documentation and reporting to ensure adherence to the highest complexity deal structures and/or regulatory compliance requirements.
Determine and make effective recommendation as to whether the deal can proceed as scheduled, or if additional documentation or escalation is required.
Consult and advise customers, investors, capital markets loan syndications and/or commercial real estate deal teams, as well as external and internal business partners to execute transactions.
Work with Relationship Manager to interpret applicable loan terms with client.
Review transactions and related documents, including collateral and construction requirements.
Verify work processes to ensure completeness, accuracy, and conformance to credit approvals, legal documents, established service levels and applicable procedures.
Determine whether loan disbursements can be made, or if additional documentation or escalations is required.
Review reports to identify exceptions, monitor quality and ensure compliance.
Participate in risk mitigation activities.
Serve as a subject matter resource for the team.
Independently conduct specialty product training and may create training materials.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service