Loan Support Analyst Senior - Reserve Administration - Midland

PNC•Midland, AR

7d•Onsite

About The Position

At PNC's Midland organization, the Loan Support Analyst Senior applies specialty product knowledge to service a portfolio of commercial real estate loans with elevated borrower relationships and/or complexity. The role includes increased communication and autonomy and is based within the PNC Midland footprint. PNC describes itself as an in-office company and encourages applicants to discuss workplace expectations with their recruiter and hiring manager. The analyst reviews loan documentation and interprets complex loan agreements to determine whether reserve requests meet disbursement criteria, communicates required documentation to borrowers, answers questions, and handles difficult conversations. The position supports servicing CMBS, balance sheet, and agency loans, ensuring accurate transaction processing and timely stakeholder reporting while complying with servicing agreements, loan documents, internal procedures, and applicable laws and regulations. PNC will not provide employment visa sponsorship or participate in STEM OPT for this position.

Requirements

Bachelor's degree; a comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
Roles at this level typically require less than one year of professional experience and/or successful completion of a formal development program.
Demonstrate appropriate knowledge, skills, and abilities for the role.
Strong communication skills and previous loan support experience are desired.

Nice To Haves

Analytical thinking
Capital management
Knowledge of compliance requirements
Documentation skills
Due diligence
Loan documentation knowledge
Regulatory compliance
Risk mitigation strategies
Consulting
Customer interaction
Decision making and critical thinking
Effective communications
Financial analysis
Managing multiple priorities
Negotiating
Operational functions
Products and services
Relationship management

Responsibilities

Review loan documentation and determine whether submitted reserve requests meet the loan agreement criteria for disbursement.
Communicate required documentation to borrowers, answer borrower questions, and handle difficult conversations.
Service a portfolio of commercial real estate loans, including CMBS, balance sheet, and agency loans.
Analyze and interpret complex loan agreements and apply loan terms to servicing activities.
Ensure servicing complies with agreements, loan documentation, internal policies and procedures, and applicable laws and regulations.
Resolve non-compliant issues through written and verbal communication with internal and external parties.
May review and process loan payments, escrows, and reserve account disbursements.
May assist with periodic investor, internal, and regulatory reporting.
May perform covenant compliance testing.
Maintain accurate and up-to-date loan servicing records in the servicing system.
May support onboarding new loans and transitioning paid-off or transferred loans.
May support tax and insurance administration and perform collections on delinquent accounts.
May exercise funds disbursement authority.
Review reports to identify exceptions, ensure quality, and contribute to risk mitigation.
May serve as a subject matter resource and provide specialty product training.

Benefits

Medical and prescription drug coverage, including a Health Savings Account feature
Dental and vision options
Employee and spouse/child life insurance
Short- and long-term disability protection
401(k) with PNC match
Pension and stock purchase plans
Dependent care reimbursement account
Back-up child and elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select fully paid programs
Wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
15 to 25 vacation days each year, depending on career level and years of service