Loan Specialist - Springfield, MO

First Residential Independent Mortgage•Springfield, MO

2d•$45,000 - $80,000•Onsite

About The Position

As a Loan Specialist, you'll be the friendly voice guiding and educating our borrowers on the home loan process. You'll initiate the first step in the home buying journey and set the stage for a successful partnership. Our marketing team works hard to bring in fresh leads, so most of the time, you’re calling people who are already interested rather than cold-calling strangers. It’s demanding, for sure, but there’s something really rewarding about knowing you’re helping someone secure their dream home. This role is an entry-level position where mortgage experience is a plus but not a necessity.

Requirements

NMLS licensed (but we can help you get that when you start).
Exceptional written and interpersonal communication skills.
Integrity in every interaction.
Persistence and undeterred by repetitive tasks.
Collaborative by nature.
Driven by an inner fire, setting ambitious goals.
Quick wit and sharp instincts for problem-solving.
Adaptable in a fast-paced environment.

Nice To Haves

Mortgage background
Sales experience
Business development experience
Hospitality experience
Retail experience

Responsibilities

Engaging with borrowers, understanding their goals, and providing expert guidance to ensure they feel informed, confident, and ready to move forward.
Running their credit through an online system and helping them find the right loan for their situation.
Walking borrowers through the loan process, explaining everything clearly, and helping them get the right rates and terms.
Handling all the paperwork and keeping the borrower’s file on track until the loan is officially closed.
Contributing to the team’s success by jumping in wherever you’re needed.
Collaboration with internal and external parties is critical to this role.