Loan Servicing Specialist III

CoBank•Greenwood Village, CO

11d•Hybrid

About The Position

Responsible for servicing and administering a portfolio of complex syndicated, bilateral, and wholesale loans where CoBank may act as Administrative Agent, syndicate lender, or direct lender. The role is the liaison and operational point of contact for borrowers, syndicate lenders, Farm Credit System partners, and internal CoBank departments. It identifies, analyzes, and resolves issues; answers questions; and proactively identifies loan administration challenges and risks to support quality control. The specialist collaborates with teammates and stakeholders to improve processes using Operational Excellence principles. The position performs loan servicing and administration in accordance with documented policies and procedures and within expected timeframes. It also supports or leads non-processing tasks, initiatives, and projects; cross-trains on department functions; and serves as Mission Critical Personnel during business continuity and reduced-staffing scenarios.

Requirements

High school diploma or GED required.
Three years of experience required.
Applicants must be authorized to work for any employer in the U.S.; CoBank is unable to sponsor or take over sponsorship of an employment visa.

Nice To Haves

Banking or financial services experience preferred.

Responsibilities

Perform loan servicing and administration activities within expected timeframes and according to documented policies and procedures.
Process payment application, funds disbursement, and rate-setting transactions in ACBS; notify syndicate members and sold participations of transactions.
Book new borrowers, credit facilities, loans, letters of credit, and fees in loan administration systems.
Complete ongoing customer-, credit facility-, and loan-level maintenance.
Review, document, and resolve items appearing on reconciliations and control reports.
Support or lead non-processing tasks, initiatives, and projects.
Read and interpret credit agreements as they relate to loan servicing and administration.
Cross-train on other department functions to ensure coverage during absences and periods of peak volume.
Serve as Mission Critical Personnel for business continuity and reduced-staffing scenarios.
Act as the operational point of contact for borrowers, syndicate lenders, Farm Credit System partners, and internal CoBank departments.
Identify, analyze, and resolve issues, answer questions, and proactively identify loan administration challenges and risks.
Collaborate with teammates and stakeholders on continuous process improvement using Operational Excellence principles.

Benefits

15 days of vacation, 10 paid sick days, and 11 paid holidays.
Competitive compensation and incentive program.
Hybrid work model with flexible arrangements for most positions.
Medical, dental, and vision coverage; disability, AD&D, and life insurance.
Associate training and development through CoBank University.
Tuition reimbursement for higher education.
401(k) with up to 6% matching and an additional 3% non-elective contribution, plus Student Loan Match.
United Way Angel Day, Volunteer Day, and Associate Directed Contribution.
Associate Resource Groups.
GEM awards recognition program.