Loan Servicing Specialist - Escrow Analysis

Regions BankHattiesburg, MS
$33,975 - $40,446Onsite

About The Position

At Regions, the Loan Servicing Specialist performs a variety of operational tasks within Loan Servicing which may include special servicing, loan workout, investor relations, and loan operations.

Requirements

  • High School Diploma or GED
  • Applicants will be expected to pass any assessment associated with the position

Nice To Haves

  • One (1) year of banking or related work experience
  • Ability to interpret and ensure compliance with applicable rules, regulations, and industry guidance
  • Data entry and typing skills
  • Proficient in Microsoft Excel and Word
  • Strong time management
  • Strong written and verbal communication skills

Responsibilities

  • Receives and reviews incoming work, contacting appropriate resources as needed
  • Reviews loan documentation for accuracy
  • Completes validation of loan documentation, reports, and/or systems
  • Documents missing, incorrect, or incomplete documents and/or data
  • Performs data entry and/or enters loans into the appropriate systems
  • Resolves customer or associate inquiries as necessary and communicates when applicable
  • Prepares, edits, distributes, and/or corrects documents/reports
  • Researches and resolves loan related issues which may include missing payments, disputed accounts history requests and general loan related questions
  • Works under general supervision following established guidelines and procedures
  • Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practices

Benefits

  • Paid Vacation/Sick Time
  • 401K with Company Match
  • Medical, Dental and Vision Benefits
  • Disability Benefits
  • Health Savings Account
  • Flexible Spending Account
  • Life Insurance
  • Parental Leave
  • Employee Assistance Program
  • Associate Volunteer Program
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