Loan Servicing Operations Specialist – Loan Payment

Fremont BancorporationLivermore, CA
Onsite

About The Position

Fremont Bank is seeking a strategic, hands-on professional to join and help advance our Loan Servicing-Trade team. This is a high-impact opportunity to contribute to the success of a mission-driven organization committed to excellence, community service, and strong client relationships. Fremont Bank is one of the Bay Area’s most respected and long-standing financial institutions. Founded in 1964, Fremont Bank is one of the oldest independently owned banks in the Bay Area and has been consistently recognized as a Top Workplace for the past 15 consecutive years. Our foundation is built on relationships — with our clients, our associates, and our communities. We offer a people-first culture grounded in inclusion and excellence, deep community involvement and local reinvestment, and a mission-driven workplace where values and performance go hand in hand.

Requirements

  • High school graduate with some college level education or equivalent combination and experience
  • Minimum of 2 years mortgage experience
  • Ability to maintain good relationship with other employees
  • Analytical thinking ability, diplomacy, and professionalism are required
  • Task oriented with the ability to work on deadline
  • Excellent verbal and written communication skills
  • Moderate computer skills including working knowledge of Microsoft Office
  • Excellent organizational skills

Responsibilities

  • Works within and complies with established operational and compliance quality standards and service levels at a highly productive level
  • Responsible for processing loan payments and Automatic Loan Payment requests
  • Process fee waiver requests
  • Resolve credit balances
  • Perform careful and timely review of various MSP reports to ensure system integrity
  • Additional tasks as assigned

Benefits

  • Medical, dental, and vision insurance
  • Flexible Spending Accounts (FSA, Dependent Care, Health Savings)
  • Employee Stock Ownership Plan (ESOP)
  • 401(k) with employer match
  • Performance-based bonuses or incentives
  • Paid holidays, vacation, and sick time
  • Free personal checking and savings accounts
  • Home loan rate discounts
  • Tuition reimbursement and professional development resources
  • On-site gym and discounted health club memberships
  • Employee Assistance Program (EAP)

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

251-500 employees

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