Loan Servicing/Operations Administrator

Western Alliance Bank•Phoenix, AZ

10h•Onsite

About The Position

The Loan Operations Administrator is responsible for performing duties related to loan operations servicing, specializing in processing complex loan transactions, preparation of specialized billings on direct/agented loans, and reviewing various system generated reports to ensure proper monitoring. This role involves processing loan transactions such as complex increases, roll-overs, pay-downs, and commitment reductions. It also includes the preparation and review of loan documents and forms related to servicing activities, as well as the preparation of interest and fee billings on specialized agency facility loans and commitments. The administrator will process interest and commitment fees, investigate discrepancies, and prepare General Ledger entries as required. A key part of the role is reviewing system-generated reports to ensure proper monitoring of facilities.

Requirements

High school graduation or GED
1+ years or more of Financial Services experience related to loan Servicing Operations
Excellent written and verbal communication skills
Excellent computer skills, including good working knowledge of Microsoft Office applications
Strong time management/organizational skills

Nice To Haves

Loan Agency Servicing experience preferred
Strong analytical and reconciliation skills preferred
Knowledge of loan products, including Credit Agreements, Guarantees, and Letters of Credit, preferred
Intermediate knowledge of FIS IBS and CLS (ACBS, FCM, and FTM applications preferred)
Experience in supporting servicing functions for variety of portfolios (both as Agent and Participant) preferred

Responsibilities

Processes loan transactions, including complex increases, roll-overs, pay-downs, commitment reductions, etc.
Preparation/review of loan documents and form in relation to servicing activities.
Preparation of interest and fee billings on specialized agency facility loans and commitments.
Process interest, commitment fees, and investigate discrepancies when necessary.
Preparation of GL entries as required.
Review various system generated reports to ensure proper monitoring of the facilities.