Loan Servicer I

Alpine Bank•Rifle, CO

6d•Onsite

About The Position

This is the entry level into the Loan Servicer position. With direct supervision, the Loan Servicer I is responsible for the booking of loans such as HELOC’s, Consumer Loan Division, and Commercial RRLOC. Essential Duties/Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Works through loan prioritization, organization and booking simple loans including the funding and filing of documents. Books loans to the system in a timely manner, meeting service level agreements with help from staff and following established processes that are created by their Supervisor. Quality Control Audits conducted on files should not exceed 10% threshold, after 6 months of hire date. Develops and maintains a good rapport and communicate effectively with internal departments. Assists with special projects as assigned and/or time allows. Becomes familiar with Alpine Bank Loan Policy, Documentation and Compliance requirements for all types of loans. Regular and reliable on-site attendance is required as an essential function of this position. Performs other duties as assigned. Employees are held accountable for all duties of this job.

Requirements

Basic knowledge of financial lending.
Knowledge of basic bookkeeping skills.
Strong detail orientation, multi-tasking skills, and organizational skills enabling the individual to work at a fast pace.
Ability to communicate information in a clear and concise manner.
Familiar with computer applications such as Microsoft Word, Excel and Adobe Pro.
Skill and ability to respond promptly to customer needs.
Understands the importance of confidential information.
High School Diploma or General Education Diploma (GED) equivalent required.
Regular and reliable on-site attendance is required as an essential function of this position.

Nice To Haves

A minimum of one (1) year working as a Loan Assistant or Loan Maintenance department at a financial institution.

Responsibilities

Works through loan prioritization, organization and booking simple loans including the funding and filing of documents.
Books loans to the system in a timely manner, meeting service level agreements with help from staff and following established processes that are created by their Supervisor.
Develops and maintains a good rapport and communicate effectively with internal departments.
Assists with special projects as assigned and/or time allows.
Becomes familiar with Alpine Bank Loan Policy, Documentation and Compliance requirements for all types of loans.
Performs other duties as assigned.