Loan Sales Specialist

OneMain Financial • Ravenna, OH

1d • Onsite

About The Position

At OneMain, Loan Sales Specialists help customers access friendly, fast, and affordable financing by listening to their needs and presenting suitable solutions. The role combines customer service, sales, and loan lifecycle management in a competitive, supportive environment. Compensation includes a target base salary of $18.00–$22.00, based on factors such as skills and work experience, plus additional compensation based on individual and company performance. The position is onsite and generally follows Monday–Friday standard business hours, with some extended weekday hours as needed and possible Saturday work.

OneMain offers professional development and advancement opportunities, including paths toward leadership roles such as Branch Manager and District Manager. The company provides training programs and promotes an inclusive culture, career development, and community impact.

Requirements

• High school diploma or GED.

Nice To Haves

• Sales, collections, or customer service experience.

Responsibilities

• Adapt to changing demands and multitask to provide timely, efficient service.
• Meet customer expectations through ease, empathy, and encouragement while achieving individual and branch goals.
• Build and maintain customer relationships throughout the loan process and lifecycle, presenting solutions tailored to customer needs.
• Manage the loan lifecycle, including collections activities, while complying with relevant laws and regulations.
• Communicate with customers and other departments through phone, email, chat, and in-house systems.
• Bring a goal-oriented attitude and drive to achieve.
• Educate customers about optional insurance products, loan terms, and available options.

Benefits

• Medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurance options.
• 401(k) with up to 4% matching.
• Employee Stock Purchase Plan with a 10% share discount.
• Tuition reimbursement.
• Paid time off, including 15 vacation days per year, prorated based on start date.
• Paid sick leave as determined by state or local ordinance, prorated based on start date.
• 11 paid holidays, including 4 floating holidays, prorated based on start date.
• Paid volunteer time: 3 days per year, prorated based on start date.
• Additional compensation based on individual and company performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED