Loan Sales Specialist - Bilingual

OneMain Financial • Porterville, CA

1d • Onsite

About The Position

At OneMain, Loan Sales Specialists help customers access friendly, fast, and affordable financing by listening to their needs and offering tailored solutions. The role operates in a competitive, supportive environment where individual and team achievements influence compensation and provide opportunities for professional development and career advancement.

The specialist guides customers through the loan process and loan life cycle, including collections activities, and explains loan terms and optional insurance products. The position is based on site and is scheduled Monday through Friday during standard business hours, with extended hours during the week as needed that may include Saturdays. Target base salary is $18.00–$22.00, based on factors including skills and work experience. The role is also eligible for additional compensation based on individual and company performance.

Requirements

• High school diploma or GED.
• Bilingual in Spanish.

Nice To Haves

• Sales, collections, or customer service experience.

Responsibilities

• Effectively multitask and adapt to changing role demands to provide timely and efficient service.
• Exceed customer expectations through ease, empathy, and encouragement while delivering results related to individual and branch goals.
• Develop new customer connections and maintain existing relationships throughout the loan process and life cycle.
• Present tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities, while complying with relevant laws and regulations.
• Engage with customers and other departments through phone, email, chat, and in-house systems.
• Bring an achievement-focused, internally driven, and goal-oriented approach to the role.
• Clearly educate customers about optional insurance products, loan terms, and available options.

Benefits

• Medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurance options.
• 401(k) matching of up to 4%.
• Employee Stock Purchase Plan with a 10% share discount.
• Tuition reimbursement.
• Paid time off, including 15 vacation days per year, prorated based on start date.
• Paid sick leave as determined by state or local ordinance, prorated based on start date.
• 11 paid holidays, including four floating holidays, prorated based on start date.
• Paid volunteer time of three days per year, prorated based on start date.
• Additional compensation based on individual and company performance.
• Training programs and opportunities for career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED