Bilingual Loan Sales Specialist

OneMain Financial • Kissimmee, FL

1d • Onsite

About The Position

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. The role operates in a competitive atmosphere where individual effort and dedication contribute to personal and team success. It offers professional development and advancement opportunities in a dynamic, supportive environment, with compensation that recognizes individual achievements and team success.

The position is on site and scheduled Monday through Friday during standard business hours. Some extended weekday hours may be needed, and the schedule may include Saturday. The position involves serving customers throughout the loan process and loan lifecycle, providing tailored financing solutions, managing loan activities including collections, and explaining loan terms and optional insurance products clearly.

Requirements

• High school diploma or GED.

Nice To Haves

• Sales, collections, or customer service experience.
• Bilingual Spanish ability.

Responsibilities

• Adapt to the dynamic demands of the role and multitask to provide timely, efficient service.
• Exceed customer expectations through ease, empathy, and encouragement while achieving individual and branch goals.
• Develop new customer connections and maintain existing relationships throughout the loan process and lifecycle, presenting solutions tailored to customer needs.
• Manage the loan lifecycle, including collections activities, while complying with relevant laws and regulations.
• Engage with customers and other departments through phone, email, chat, and in-house systems.
• Bring an achievement-oriented attitude and internal drive to succeed.
• Educate customers about optional insurance products and ensure they understand their loans, terms, and options.

Benefits

• Medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurance options.
• 401(k) matching up to 4%.
• Employee Stock Purchase Plan with a 10% share discount.
• Tuition reimbursement.
• Paid time off, including 15 vacation days per year, prorated based on start date.
• Paid sick leave as determined by state or local ordinance, prorated based on start date.
• 11 paid holidays, including 4 floating holidays, prorated based on start date.
• Paid volunteer time of 3 days per year, prorated based on start date.
• Annual salary plus incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED