Loan Quality Control Specialist
GPO Federal Credit Union•Town of New Hartford, NY
•$21 - $27•Onsite
About The Position
The Loan Quality Control Specialist ensures the accuracy, compliance, and integrity of all loans booked by the Credit Union. This role is responsible for conducting post-closing reviews of consumer, mortgage, and commercial loan files to verify adherence to internal policies, and regulatory requirements. The Specialist serves as a key quality checkpoint to minimize risk, maintain data integrity, and support continuous improvement in lending operations.
Requirements
- A two-year degree in a related field OR 3 years + of relevant experience in a financial institution.
- Strong understanding of consumer, real estate, and/or commercial loan documentation and compliance requirements.
- Excellent analytical and problem-solving skills.
- Strong knowledge of lending regulations.
- Proficiency in loan origination and core credit union systems.
- Exceptional organizational skills with the ability to manage multiple priorities.
- Strong written and verbal communication skills.
- High degree of accuracy and attention to detail.
Nice To Haves
- Exercises sound judgment when identifying and documenting errors or potential risk areas.
- Recommends corrective actions but refers complex or high-risk issues to management for final resolution.
- Works independently within established policies and procedures but escalates regulatory or material compliance issues promptly.
- Ensures financial data accuracy in loan systems, directly impacting portfolio integrity and risk reporting.
- Helps prevent potential financial losses due to errors, non-compliance, or misreporting.
- May assist with data validation for internal or external audits.
- Collaborates regularly with loan officers, processors, underwriters, and compliance staff.
- Communicates findings clearly, professionally, and constructively.
- Prepares concise reports and presentations for management review.
- Participates in departmental meetings to share insights and suggest process improvements.
Responsibilities
- Conduct detailed post-closing reviews of all booked loan files for completeness, accuracy, and compliance with Credit Union policies and applicable regulations.
- Verify documentation accuracy, including income verification, collateral valuation, underwriting decisions, and loan terms.
- Identify, document, and communicate deficiencies or inconsistencies to appropriate staff and management.
- Track and report trends, recurring issues, and root causes to assist with process improvement and staff training.
- Ensure that data in the core and loan origination systems matches supporting documentation.
- Prepare and maintain quality control reports and monthly summaries of findings.
- Collaborate with underwriting, member services and processing teams to resolve discrepancies or policy violations.
- Participate in audits, examinations, and compliance reviews by providing documentation and explanations as needed.
- Stay current on lending regulations and internal policy and procedural updates.
- Recommend procedural enhancements to strengthen loan quality and compliance.
- Perform other duties as requested to support overall loan operations.
Benefits
- Employer Paid 401K Retirement Plan (starting on your first day with 3% employer contribution match)
- Life Insurance
- Long Term Disability
- HSA Contributions
- Competitive Salaries
- Annual Raises and Incentives
- Low Cost Medical, Dental, & Vision Insurance
- Paid Vacation Time
- Sick Leave
- Personal Time
- 11 Paid Holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
