Loan Quality Control Specialist
About The Position
MyPoint Credit Union is seeking a detail-oriented Loan Quality Control Specialist to join its Real Estate/Consumer Lending team. The role helps protect the quality and integrity of lending operations by reviewing Consumer, Credit Card, and Real Estate loan files for accuracy, completeness, policy adherence, and regulatory compliance. The position is suited to an experienced lending professional who enjoys analyzing details, identifying potential issues, and working with others to improve processes and maintain consistent lending practices. The specialist reviews loan documentation and files, records and communicates findings and corrective actions, and prepares reports on loan quality findings, exceptions, trends, and corrective actions. The role also partners with management to address recurring issues and strengthen lending processes and internal controls. The specialist must protect confidential member information and comply with applicable security, privacy, legal, regulatory, policy, and procedural requirements. The position requires an associate degree, completion of a specialized business or trade school program, or equivalent specialized training or apprenticeship, along with at least three years of related experience in lending, loan processing, underwriting, quality control, compliance, or financial services. Experience in Consumer Lending, Credit Cards, and/or Real Estate Lending is preferred. The role calls for working knowledge of relevant lending laws and guidelines, strong lending-practice knowledge, analytical and communication skills, attention to detail, organization, and the ability to manage priorities and work independently with minimal supervision.
Requirements
- Associate degree, completion of a specialized business or trade school program, or equivalent specialized training or apprenticeship.
- At least three years of related experience in lending, loan processing, underwriting, quality control, compliance, or financial services.
- Working knowledge of federal and state lending requirements and guidelines, including TILA/Regulation Z, Credit CARD Act, ECOA/Regulation B, FCRA/FACTA, HMDA, RESPA/TRID, and applicable NCUA, CFPB, Fannie Mae, and HUD requirements.
- Strong knowledge of consumer, credit card, and real estate lending practices, including credit evaluation, underwriting, disclosures, collateral documentation, loan approvals, funding, and post-closing requirements.
- Strong analytical and problem-solving skills and exceptional attention to detail.
- Ability to independently review loan files and identify exceptions, discrepancies, documentation deficiencies, and potential compliance concerns.
- Strong written and verbal communication skills, including the ability to clearly communicate findings and corrective actions.
- Excellent organization and time-management skills.
- Ability to manage multiple priorities, meet deadlines, and work independently with minimal supervision.
Nice To Haves
- Experience with Consumer Lending, Credit Cards, and/or Real Estate Lending.
Responsibilities
- Conduct quality control reviews of Consumer, Credit Card, and Real Estate loan files for completeness, accuracy, and appropriate record retention.
- Review lending documentation for adherence to established policies, procedures, underwriting guidelines, approval requirements, and regulatory standards.
- Identify documentation deficiencies, underwriting exceptions, disclosure discrepancies, compliance concerns, and other potential lending or operational risks.
- Document findings and communicate required corrective actions to lending staff and management.
- Prepare monthly reports and additional reports requested by management regarding loan quality findings, exceptions, trends, and corrective actions.
- Partner with management to identify recurring issues and opportunities to strengthen lending processes and internal controls.
- Maintain the confidentiality of member information and follow applicable security, privacy, and regulatory requirements.
- Comply with applicable laws, regulations, policies, and procedures, including requirements related to Regulation CC, the Bank Secrecy Act, OFAC, and the USA PATRIOT Act/Customer Identification Program (CIP).
- Assist with other projects and assignments where lending expertise can support the team and organization.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
