Loan Processor

CrossCountry Mortgage, LLCLR13 - US IL Remote, IL
Onsite

About The Position

The Loan Processor is responsible for providing quality customer service by obtaining documentation necessary for loan underwriting and ordering third-party documentation through direct communication with customers and/or Loan Officers. This role provides proper disclosures when required by applicable local, state, and federal regulations.

Requirements

  • High School Diploma or equivalent.
  • 5+ years of residential mortgage processing experience.
  • Experience with Encompass.
  • Knowledge of DU, LP, Microsoft Office, and Windows.
  • Excellent math and analytical skills.
  • Excellent communication skills.
  • Excellent prioritization and time management skills.

Nice To Haves

  • Knowledge of RESPA regulations and other mortgage and consumer lending regulations, including, but not limited to, Regulation Z and Regulation B requirements and loan documentation, preferred.

Responsibilities

  • Perform a thorough review and analysis of borrowers’ credit, employment, income, and assets as required by the applicable loan program prior to submission to underwriting.
  • Assemble the complete loan package in proper order for underwriting.
  • Complete the required loan checklist.
  • Review applications and supporting documentation for completeness and accuracy, identify items requiring further evaluation, and prepare files for underwriting review.
  • Communicate directly with the Loan Originator, customer, and Underwriter to obtain initial and any missing documentation required to qualify for the loan.
  • Review loans for compliance with all mortgage-related regulations (RESPA, TIL, HMDA, Reg. B, etc.) and prepare required disclosures.
  • Communicate with third-party vendors to obtain property surveys, flood certifications, title commitments, and payoff information.
  • Monitor vendor orders and supporting documentation to ensure required invoices and records are received and accurately filed within the applicant's electronic record.
  • Assist with set-up of loans, including self-employed files and specialty products.
  • Document all communication related to the loan application in the conversation log.
  • Assist Closing, Secondary Marketing, and Loan Servicing teams to obtain and clear outstanding suspense items from CrossCountry Mortgage investors.
  • Prepare and distribute required revised Loan Estimates and the initial Closing Disclosure in accordance with applicable policies, procedures, and regulatory requirements.
  • Available to work varying hours and overtime if needed.

Benefits

  • medical
  • dental
  • vision
  • 401K
  • company-provided short-term disability
  • employee assistance program
  • wellness program
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