Loan Operations Specialist

Texas Heritage National Bank • Daingerfield, TX

8h

About The Position

The Loan Operations Specialist monitors loan processing notifications, coordinates with lending and compliance staff, and prepares loan documents using the Bank’s loan platform. The role reviews documentation packages and imaging records for accuracy, completeness, deficiencies, and compliance with bank policies and regulatory requirements. It also supports timely communication about loan status, missing information, and clear-to-close details; manages documentation errors; and contributes to improvements in loan operations workflows, templates, and guidelines. Other duties or projects may be assigned.

Requirements

• High School Diploma or GED.
• Basic proficiency in Microsoft Office products, including Word, Excel, and Outlook.
• Knowledge of loan terminology and the elements and processes required to close a loan.
• Knowledge of general banking principles and federal and/or state regulatory lending laws.
• Effective verbal and written communication skills.
• Ability to multitask and manage multiple deadlines in a fast-paced environment.
• Attention to detail and ability to complete accurate, detailed work within specific timeframes.
• Ability to work effectively in a team and help others when needed.
• Ability to follow policies and procedures.
• Ability to work under general supervision.
• Ability to maintain punctuality and regular attendance, and to work extended hours as necessary.
• Self-starter with motivation to meet job expectations and goals.

Nice To Haves

• Loan experience.
• Banking experience.
• Teller experience.
• Some college or a college degree.

Responsibilities

• Monitor incoming loan processing notifications in the portal and handle loan requests promptly and efficiently.
• Coordinate with the Loan Officer and Assistant to ensure loan processing aligns with bank policy and regulatory requirements.
• Collaborate with Loan Officers, Lending Assistants, Compliance personnel, and other internal teams to gather information needed to prepare loan documents.
• Communicate loan request status, missing lender or borrower information, and clear-to-close information to Loan Operations and lending staff.
• Review the imaging system for documentation and deficiencies related to internal refinance and modification requests.
• Enter information in the Bank’s loan platform to originate loan documents according to approvals, collateral, and additional documentation.
• Review loan documentation packages for accuracy, completeness, and adherence to established guidelines and policies.
• Manage documentation errors to an acceptable level once notified.
• Identify opportunities to improve efficiency and accuracy in loan operations and contribute to streamlined workflows.
• Propose improvements to loan templates and guidelines to promote consistency and compliance.
• Stay informed about lending regulations, practices, and loan documentation requirements.
• Perform other duties and projects as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED