Loan Operations Specialist

Dunmor • Los Angeles, CA

2d • Hybrid

About The Position

The Loan Operations Specialist provides cross-functional support across Closing and Post-Closing functions to ensure operational continuity, workload coverage, and consistent service delivery throughout the loan lifecycle. This role performs closing, funding, and post-closing activities based on business needs, supporting employee coverage, changing production demands, and operational priorities. The Loan Operations Specialist maintains proficiency in both functions and partners closely with Closing, Post-Closing, Capital Markets, Servicing, Credit, and other teams to support accurate loan execution, collateral management, and investor delivery requirements.

Requirements

• Proficiency in both Closing and Post-Closing functions.
• Ability to maintain accuracy, efficiency, and service standards while transitioning between responsibilities.
• Familiarity with loan documents, settlement statements, title documentation, and funding requirements.
• Experience coordinating with internal teams and third-party vendors.
• Knowledge of collateral documentation, including notes, loan agreements, guaranties, mortgages/deeds of trust, assignments, and UCC filings.
• Understanding of trailing documents and their recording/resolution.
• Experience preparing and coordinating collateral packages for delivery.
• Ability to identify and resolve documentation deficiencies and collateral exceptions.
• Proficiency in maintaining records and status updates within company systems.
• Knowledge of company policies, procedures, investor requirements, and regulatory standards.
• Ability to identify operational issues, process gaps, and opportunities for improvement.
• Strong communication skills for proactive updates on loan status, documentation needs, and challenges.

Responsibilities

• Serve as a flexible resource across Closing and Post-Closing functions based on business needs.
• Assist teams during periods of increased volume, employee absences, or capacity constraints.
• Transition between Closing and Post-Closing responsibilities while maintaining accuracy, efficiency, and service standards.
• Support operational continuity throughout the closing, funding, and post-closing lifecycle.
• Coordinate loan closing packages and funding documentation to support accurate and timely loan closings.
• Ensure loan documents, settlement statements, title documentation, and funding requirements are complete, accurate, and ready for closing.
• Coordinate with internal teams and third-party vendors to facilitate efficient loan closings and fundings.
• Monitor transaction milestones and proactively address documentation issues, funding delays, and closing-related challenges.
• Support the loan lifecycle from clear-to-close through funding and handoff to post-closing.
• Maintain closing documentation, funding records, and transaction status updates within company systems.
• Review funded loan files to ensure required documentation is complete, accurate, and ready for post-closing activities.
• Track, review, and maintain collateral documentation, including notes, loan agreements, guaranties, mortgages/deeds of trust, assignments, UCC filings, and related loan documents.
• Monitor the receipt, recording, and resolution of trailing documents, including mortgages, assignments, modifications, and UCC filings.
• Prepare and coordinate collateral packages and supporting documentation for delivery to custodians, warehouse lenders, investors, and other third parties.
• Identify documentation deficiencies, collateral exceptions, and post-closing issues, taking appropriate action to support timely resolution.
• Maintain accurate collateral tracking, document status updates, and post-closing records within company systems.
• Support loan sale and investor delivery activities by preparing documentation, coordinating file reviews, and assisting with delivery requirements.
• Coordinate with internal departments and external parties to facilitate document requests, collateral releases, and post-closing issue resolution.
• Assist with post-closing quality reviews, documentation audits, corrective actions, and record retention activities in accordance with company standards.
• Ensure all activities are completed in accordance with company policies, procedures, investor requirements, and regulatory standards.
• Maintain accurate records and documentation within applicable systems.
• Identify operational issues, process gaps, and opportunities for improvement.
• Identify and escalate concerns that may impact loan quality, customer experience, collateral integrity, or delivery timelines.
• Partner effectively with Closing, Post-Closing, Underwriting, Credit, Capital Markets, Servicing, Legal, and other operational teams to support efficient loan execution and investor delivery.
• Communicate proactively regarding loan status, documentation needs, collateral requirements, and operational challenges.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed