Bilingual Spanish Loan Officer
About The Position
Corning Credit Union (CCU) is seeking a Spanish/English speaking Loan Officer to join our growing team. CCU is one of the leading credit unions in the nation with $2.4 billion in assets and more than 160,000 members worldwide. Headquartered in Corning, NY, we also have facilities in Wilmington, NC, Myrtle Beach, SC, and Franklin County, PA. We're committed to helping our members prosper by being a trusted advisor for financial services. CCU’s vision is simple: “To provide better service to our members than they receive anywhere else in the world.” Our growth is fueled by that vision, and it doesn’t stop with our members. We are also committed to fostering a strong service culture within the organization. Teamwork, open communication, and valuing the individual are just a few of the key performance standards that help us provide an exceptional work environment for our outstanding team. If you share our passion for serving others, then CCU is the place for you to build a rewarding career. In addition to the vast opportunities that exist within the organization, CCU also offers a competitive base salary and annual bonus plan along with an exceptional benefits package. With a strong emphasis on our team and dedication to excellent customer service, Corning Credit Union continues to be an employer of choice across the markets we serve.
Requirements
- The ability to read and comprehend moderate to advanced instructions and correspondence
- The ability to write moderate to advanced correspondence within professional etiquette standards
- The ability to effectively present information in one-on-one and small-group situations
- The ability to effectively communicate loan decisions and navigate sensitive situations
- A high school diploma or GED is required
Nice To Haves
- A bachelor’s degree in Business, Finance, or a related field is preferred, commensurate work experience will also be considered
- Prior lending experience is preferred
Responsibilities
- Assists members with completing loan requests over the telephone, in-person or online
- Effectively gathers member debt, income, and supporting loan request information
- Ensures pending applications are completed as much as possible to create a seamless experience for the member when other teammates must finalize requests
- Makes sound loan recommendations through effective interviewing and analysis
- Effectively educates members about all appropriate the credit union products and services and meets or exceeds sales goals
- Maintains basic knowledge of the competition's products and services and utilizes this knowledge to compare and contrast and assist members with their product and service decisions
- Protects the financial integrity of the credit union and its loan portfolio - effectively balancing member service and exceptions with the risk to the credit union
- Provides alternative recommendations to members who do not qualify for the loan requested and educates them on ways they can improve their credit standing and future borrowing ability with the credit union
- Openly communicates lending decisions to the member and is capable of navigating through sensitive situations
- Clearly documents all loan decisions with supporting information within the application
- Assumes responsibility for other projects or duties as required or assigned
Benefits
- competitive base salary
- annual bonus plan
- exceptional benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
