Loan Officer - Bilingual Preferred

Omaha•Omaha, NE

About The Position

Guild Mortgage Company is seeking a Loan Officer to perform activities related to mortgage production. Under moderate supervision, the role supports borrowers throughout loan origination, including application completion, loan disclosures, file review for underwriting standards, and submission of complete loan packages to processing. The Loan Officer collects documentation, answers customer questions, and acts as a liaison among borrowers, origination staff, underwriters, and customers. Spanish bilingual skills are preferred. The position also supports customer and referral-partner relationships, marketing materials, and loan-production administration. It requires an active NMLS license, mortgage lending or related experience, and proficiency with common office and PDF software. Work is primarily sedentary in an office environment, with frequent computer keyboard and mouse use. Travel is 0%.

Requirements

High school diploma or equivalent.
At least two years of experience in mortgage lending or a related field.
Active NMLS license.
Ability to manage multiple priorities; strong attention to detail and organizational skills.
Strong sense of urgency and responsiveness.
Commitment to excellent customer service.
Patience and professionalism when interacting with internal and external customers.
Proficiency with data entry, PDF software, Microsoft Word, and Excel.
Strong verbal and written communication skills.
Ability to apply sound judgment in carrying out core job responsibilities.
Ability to perform the position’s physical and sensory requirements, including office mobility, frequent keyboard and mouse use, and accurately interpreting visual and auditory information.

Nice To Haves

Bilingual in Spanish.

Responsibilities

Obtain accurate and thorough mortgage applications (1003) and provide borrowers with a needs list at initial contact.
Collect supporting documentation from borrowers, including paystubs, tax returns, W-2s, bank statements, award or other income letters, and explanations for employment gaps.
Obtain executed disclosures within regulatory time frames and accurate AUS findings.
Analyze credit reports and borrowers’ financial scenarios to determine appropriate loan products.
Price loans, communicate fees to the operations team, and lock in rates.
Submit complete loan packages to processing, including a complete application, signed disclosures, and at least 80% of the documentation required for underwriting approval.
Review closing disclosures to ensure fees and cash due at closing are consistent with commitments to customers; issue lender credits when needed.
Work with processors and branch managers to request subsidies when loans are out of balance.
Resolve file problems, bottlenecks, and qualifying issues throughout production and underwriting.
Provide administrative support in collecting and preparing loan applications and supporting documentation for processing.
Coordinate, create, track, and distribute marketing materials.
Manage client and referral-partner databases.
Answer customer inquiries about rates, products, and loan application status.
Perform other reasonable duties required by Guild Mortgage Company or the Managing Loan Officer.