Loan Maintenance Clerk I

Alpine Bank•Rifle, CO

About The Position

The Loan Maintenance Clerk I is an entry-level position in the Loan Maintenance Clerk series. With close supervision, the clerk monitors reports and supports front-line staff with error resolution and automatic payment setup by completing necessary maintenance in the loan system. The role requires regular and reliable on-site attendance, though the work environment may include a hybrid schedule with remote and in-office work that can change at any time. The position operates in a professional office environment and uses standard office equipment. Minimal driving may be required for branch visits and in-person meetings. The starting pay rate is $17.50 to $22.50 per hour, depending on experience. The position is anticipated to close November 30, 2026, or when filled.

Requirements

  • High School Diploma or General Education Diploma (GED) equivalent.
  • General knowledge of the entire Alpine Bank loan process, compliance, and approval requirements.
  • Background knowledge of bookkeeping and General Ledger.
  • Strong attention to detail, multitasking, and organizational skills to work accurately at a fast pace.
  • General knowledge of computer applications such as Xperience/Silverlake and basic use of Microsoft Word, Excel, and Adobe Pro.
  • Ability to communicate clearly and concisely and work closely with front-line staff, lending officers, and title companies.
  • Ability to respond promptly to customer needs.
  • Basic understanding and application of banking compliance regulations.
  • Ability to work as a team player through reliability, productivity, and collaboration.
  • Ability to adhere to confidentiality practices and guidelines.
  • Possession of, or ability to obtain, a valid State of Colorado Driver’s License.
  • Regular and reliable on-site attendance.

Nice To Haves

  • Additional college classes in Accounting, Bookkeeping, Finance, or a similar field.
  • A minimum of two years working as a bookkeeper using the General Ledger, or in a Loan Administration, Credit Analyst, or Loan Maintenance department at a financial institution.

Responsibilities

  • Monitor the Loan Maintenance electronic mail inbox for Automated Clearing House (ACH) and Automated Funds Transfer (AFT) payments.
  • Process loan payoff requests.
  • Resolve errors and complete necessary maintenance to correct the loan system in Xperience.
  • Complete Account Verifications upon receipt, with proper customer authorization.
  • Comply with bank regulations, policies, and procedures.
  • Answer incoming calls from front-line staff concerning loan information.
  • Assist with special projects as assigned and/or time allows.
  • Perform other duties as assigned.
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