Loan Documentation Specialist I

NBT Bank • Norwich, NY

1d • $19 - $26

About The Position

The Loan Documentation Specialist I works on NBT’s Loan Documentation team, which prepares, reviews, and ensures accuracy and compliance for loans across the bank’s lines of business. This role performs moderately complex reviews of post-approval documentation to assess whether it adheres to loan approvals, policies, and procedures, including construction advance monitoring, collateral perfection, and insurance requirements. The position requires considerable knowledge of loan policies and practices and involves reviewing documents, identifying exceptions, analyzing information, understanding standardized loan documentation and structures, and making processing decisions under established procedures and guidelines.

The role’s activities directly affect customer accounts, bank reporting, and risk mitigation. The specialist may prepare reports and provide information to authorized individuals inside and outside the bank, and provides employees at all levels with guidance on applicable policies and procedures. The position also supports customers, cross-trains on other team duties, helps with employee training and onboarding, and performs other duties as assigned.

NBT describes its workplace as supportive and focused on wellbeing, community involvement, employee inclusion, career development, competitive compensation, and business stability. The posting lists benefits for full-time employees, including paid time off, parental leave, medical, dental and vision coverage, flexible spending accounts, disability and life insurance, retirement plans, adoption assistance, tuition reimbursement, an employee assistance program, pet insurance, and financial and banking services.

Requirements

• High school diploma or GED.
• Ability to follow procedures, interrogate required data, and identify and communicate risks.
• Basic organizational skills.
• Good written and oral communication skills.
• Strong reading and comprehension skills.
• Basic computer skills.
• Ability to deliver high-quality work in a friendly, fast-paced environment.
• Ability and willingness to learn new skills.
• Applicants must be authorized to work for any employer in the United States; NBT is unable to sponsor or assume sponsorship of an employment visa.

Nice To Haves

• Associate's degree.
• Professional or customer service experience.
• Basic accounting skills.

Responsibilities

• Review business banking, SBA, and other documented bank loans for accuracy and compliance with loan approvals and policy.
• Report exceptions to appropriate parties, escalate potential risks, and resolve exception items.
• Provide support to internal and/or external customers.
• Cross-train on other team duties and provide coverage as required.
• Maintain knowledge of and comply with applicable laws and regulations, policies, procedures, and internal controls.
• Maintain an ongoing focus on risk and fraud mitigation.
• Uphold service level standards under normal conditions.
• Assist with employee training and onboarding.
• Perform other duties as assigned.
• Prepare reports and furnish information to authorized persons within and external to the bank, as needed.
• Provide guidance to employees regarding policies and procedures related to assigned tasks.

Benefits

• At least 22 days of paid time off annually for full-time employees, prorated in the year of hire.
• Six weeks of paid parental leave at 100% of salary.
• Medical coverage, including employer HSA contributions for participants in the High Deductible Health Plan.
• Dental and vision coverage.
• Flexible spending accounts for healthcare and dependent care expenses.
• Employer-paid short-term and long-term disability coverage, with the option to purchase additional long-term coverage.
• Employer-paid basic life insurance, with the option to purchase supplemental coverage.
• Voluntary hospital, accident, and critical illness coverage.
• 401(k) plan with employer matching, optional Roth 401(k), and pension plan.
• Adoption assistance.
• Tuition reimbursement.
• Employee Assistance Program.
• Pet insurance.
• Banking services benefits and financial planning assistance.
• Wellness initiatives and flexible work arrangements.
• Development programs and tools.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED