Loan Assistant - Fountain Equipment Finance

SmartBank • Nashville, TN

66d • Hybrid

About The Position

Fountain Equipment Finance (FEF), a wholly owned subsidiary of SmartBank, has specialized in providing equipment financing solutions to the construction and transportation industries for over 35 years. Headquartered in Knoxville, Tennessee, FEF helps businesses acquire the equipment they need to grow and succeed. The company is seeking a detail-oriented, relationship-focused Loan Assistant to support its production team and play a critical role in the equipment financing process. This position offers the opportunity to work alongside experienced lenders, interact with clients and vendors across multiple states, and contribute to a fast-paced, team-oriented environment. The ideal candidate thrives on organization, customer service, and helping complex transactions come together smoothly.

Requirements

• High school diploma or equivalent required.
• Familiarity with UCC filings, lien perfection, and equipment financing processes.
• Strong organizational skills and attention to detail.
• Excellent customer service and relationship-building abilities.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
• Ability to prioritize multiple responsibilities in a fast-paced environment.
• Positive attitude, professionalism, and a strong sense of integrity.
• Self-motivated team player who embraces change and continuous improvement.

Nice To Haves

• Associate's or bachelor's degree in Business, Finance, or a related field preferred.
• Two or more years of commercial lending, loan operations, or related banking experience preferred.
• Previous equipment finance experience is a plus.

Responsibilities

• Support the administrative and operational aspects of commercial equipment lending from application through closing.
• Assist lenders with preparing and processing commercial equipment loan applications.
• Collect and verify borrower documentation, including financial statements, insurance, and equipment invoices.
• Order and review third-party reports such as UCC searches, appraisals, and lien filings.
• Ensure loan packages meet internal policy and regulatory requirements.
• Coordinate with vendors, title companies, and internal teams to facilitate efficient closings.
• Track post-closing requirements, including insurance verification, lien perfection, and document imaging.
• Maintain accurate loan files and loan tracking systems.
• Deliver exceptional service to both internal partners and external clients.
• Support SmartBank's commitment to integrity, compliance, and relationship-driven service.

Benefits

• Generous Paid Time Away (28 days annually)
• Health Benefits (Basic health coverage for associates and eligible dependents effective the first of the month following your start date)
• 401(k) with Employer Match (Traditional and Roth 401(k) contribution options with employer match)
• SmartPerks (Exclusive discounts on SmartBank products and services)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED