Loan Administrative Assistant I

Sovereign Bank•Oklahoma City, OK

1d•$55,000 - $65,000

About The Position

The Loan Administrative Assistant I prepares and accurately completes loan documents before closing. The role obtains information and requirements for document preparation, assembles and verifies loan documentation, and ensures loan requests meet applicable compliance and legal guidelines for timely closing. Responsibilities include checking documentation for proper vesting, legal descriptions, closing dates, and signatures. The position also supports customer requests and loan servicing tasks, maintains compliant loan files, and completes required regulatory training.

Requirements

High school education or equivalent.
Previous banking experience, including 3–5 years in loan processing or loan servicing.
Strong organizational and interpersonal skills.
Ability to meet deadlines.
Strong computer skills.
Good attention to detail.
Ability to multitask and prioritize.
Excellent customer service skills.

Nice To Haves

Bachelor’s degree in Business Administration, Management, or a related field is preferred.

Responsibilities

Verify, compile, and type loan application information.
Assemble information for the document preparation department and verify the accuracy of loan documents.
Coordinate loan closings and ensure loan documents are complete, including dates and signatures.
Assist in managing customer non-sufficient funds (NSFs) and past-due accounts.
Make loan payments and fund new loans.
Manage exceptions and ensure their timely removal.
Order third-party reports needed for loans, including flood, title, credit, UCC search, survey, and appraisal reports.
Maintain new and renewed loan files in compliance with the bank’s loan policy and banking regulations.
Serve as a bank contact for customer needs and develop general knowledge of other departments to assist with basic requests.
Answer telephone and written inquiries concerning loan processing and requested information.
Complete quarterly regulatory training in a timely manner.
Perform other duties as assigned.