Loan Administration Specialist (LA005)
About The Position
The Loan Administration Specialist supports the loan processing function by preparing and processing loan documents and files, updating loan systems, handling loan transactions and customer inquiries, and helping maintain regulatory and bank-policy compliance. The role coordinates work within the department and with other units, especially the Credit Department, reports pertinent information to the immediate supervisor, and responds to inquiries and requests for information. The position handles consumer and commercial loan documentation and related processes, including disbursements, payments, payoffs, lines of credit, construction-loan draws, insurance notices, lien and title filings, and paid-loan files. It also supports Loan Officers with the collection, retention, and disposal of supporting documents. Regular and predictable attendance is an essential function. Other duties may be assigned. The position is based at 7747 Claussville Road, Orefield, Pennsylvania, with work at other bank locations as necessary.
Requirements
- High school diploma or equivalent.
- Specialized banking training and education required.
- Proficient reading, writing, grammar, and mathematics skills.
- Strong interpersonal relations and communication skills.
- Attention to detail.
- Working knowledge of bank operating policies and procedures affecting consumer and mortgage loan document services.
- Knowledge of lending policies and procedures.
- Proficient keyboarding skills.
- Proficient computer skills.
- Visual and auditory skills.
Nice To Haves
- Two years of banking or finance experience preferred.
Responsibilities
- Prepare new loan documents in LOS systems for consumer and commercial loans, upload or enter loan information into the core system, and sort and review loan files.
- Assemble and process separate loan files, and scan files according to operating policy.
- Prepare and reconcile loan reports on a scheduled basis and update systems as needed.
- Prepare loan-related letters and forms, including home-insurance evidence, past-due insurance-premium notices, paid-off loan letters, and forced-placed insurance notices; order customer coupon books.
- Update missing loan documents in the tracking system.
- Process loan disbursements, payments, payoffs, and address changes, and process draws on lines of credit and construction loans.
- Process paid loan files, return documents to customers, prepare satisfaction pieces and lien releases, and scan paid-off documents.
- Coordinate the State electronic VINTEK system for automobile-loan lien and title filings; complete UCC filings and terminations for commercial loans.
- Provide telephone-system backup for Lending Department calls.
- Handle incoming customer inquiries and payoff requests.
- Track and review HMDA-reportable loans, update the LAR, and maintain compliance.
- Assist Loan Officers with the collection, retention, and disposal of supporting loan documents.
- Coordinate specific work tasks with the Credit Department to ensure an efficient flow of information.
- Follow laws and organizational policies intended to maintain a workplace free of sexual harassment and other illegal discriminatory behavior.
- Support internal policies, procedures, and practices related to risk management and safety and soundness.
- Report information to the immediate supervisor, compile information as directed, and provide data to appropriate bank personnel.
- Respond to inquiries from customers and bank personnel within established time frames and policy.
- Maintain compliance with regulations and bank policies and procedures, including BSA and OFAC requirements.
- Maintain regular and predictable attendance.
- Perform ancillary supportive tasks and other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
