Loan Administration Specialist

Queenstown Bank of Maryland.•Queenstown, MD

1d•$22 - $32

About The Position

The Loan Administration Specialist performs routine operational duties related to mortgage, commercial, and consumer loans in accordance with established policies, procedures, laws, and regulations. The position works closely with groups throughout the Loan Department, Loan Officers, and Branch Managers during the loan process. Responsibilities include reviewing title work, loan approvals, and loan terms and conditions; preparing loan documents; and coordinating settlements with customers and attorneys.

Requirements

Associate’s degree or equivalent from a two-year college or technical school.
At least 1 year of related experience and/or training, or an equivalent combination of education and experience.
Proficiency in Microsoft Office, specifically Word, Excel, and Outlook.
Excellent communication skills.
Mortgage or commercial loan processing experience, including understanding loan documentation and verifying documentation for commercial entities.
Comprehensive knowledge of bank operating systems and lending operation functions.
Superior customer service skills.
Ability to work a flexible schedule with extended hours when required to meet deadlines.
Thorough knowledge of bank procedures and state and federal mortgage regulations to maintain loan-file compliance.
Experience demonstrating sensitivity and tact when handling highly confidential information.
Ability to manage priorities and workflow.
Proven ability to handle multiple projects and meet deadlines.
Mobility sufficient to perform position activities, including travel to branch locations.
Manual dexterity to operate office equipment such as computers and calculators.
Ability to engage in necessary communications with internal and external customers.

Responsibilities

Handle loan requests, gather required documentation, and perfect liens to protect the bank’s interest; ensure documentation agrees with loan approvals and that appropriate approvals have been obtained.
Maintain knowledge of the Bank’s loan policy.
Gather, organize, review, scan, and track required documentation for each loan type.
Provide timely loan package progress updates and respond to inquiries about loans in process.
Create and prepare documents using Laser Pro for commercial and consumer real estate-secured mortgages and secured or unsecured non-real-estate loans, including renewals, extensions, and other changes in terms.
Prepare mortgage loan documentation and ensure TRID requirements and compliance are met.
Prepare attorney instructions and order title work.
Resolve exceptions before settlement and funding.
Prepare loan settlement packages.
Audit loan documents and approve or reject packages for funding.
Schedule loan settlements with customers and attorneys.
Administer timely disbursement and receipt of funds.
Maintain loan files and records and prepare closed loan files for booking and scanning.
Maintain positive and productive working relationships with Management, lending staff, and Loan Officers.
Follow Bank policies and procedures required by federal and state statutes, laws, and regulatory rules.
Follow the Company’s Safety and Security Policies and Procedures.
Follow the Company’s behavioral standards and Core Values: Trust, Customer Commitment, Teamwork, Excellence, and Performance.
Perform other duties as assigned by management.

Benefits

Medical insurance
Dental insurance
Vision insurance
Paid time off starting at 3 weeks per calendar year, prorated for new hires based on start date
12 paid holidays, including birthday
401(k) retirement plan with up to a 4% Company match and immediate vesting
Tuition reimbursement
Employer-paid life insurance
Employer-paid disability insurance
Voluntary life and disability insurance
Employee Assistance Program
Employee discounts and perks