Loan Administration Specialist

Queenstown Bank of Maryland.•Queenstown, MD

6d•$22 - $32•Hybrid

About The Position

This position is responsible for performing routine operational duties related to mortgage, commercial and consumer loans in accordance with established policies, procedures and related laws and regulations. Works closely with all groups within the Loan Department; and Loan Officers and Branch Managers throughout the loan process. Reviews title work, loan approvals and terms and conditions of each loan; originating loan documents and coordinating settlements with customers and attorneys.

Requirements

Associate's Degree or equivalent from a two-year college or technical school.
Minimum 1 year or more related experience and/or training, or equivalent combination of education and experience required.
Proficient in Microsoft Office specifically Word, Excel, and Outlook
Excellent communication skills
Mortgage or commercial loan processing experience, this includes an understanding of loan documentation and verifying documentation for commercial entities
Comprehensive knowledge of bank operating systems and lending operation functions
Superior customer service skills
Must be able to work a flexible schedule with extended hours when required to meet deadlines
Thorough knowledge of bank procedures and of State and Federal mortgage regulations to maintain loan file compliance
Experience demonstrating sensitivity and tact in handling highly confidential information
Ability to manage priorities and workflow
Proven ability to handle multiple projects and meet deadlines

Responsibilities

Handle loan requests, including documentation and perfect liens to protect the bank’s interest; reviews loan documentation requests to ensure agreement with loan approvals, and appropriate level of approvals are met.
Maintains knowledge of Bank’s loan policy
Gathers, organizes, reviews, scans and tracks all required loan documentation required for each loan type
Maintains timely loan package progress updates; responds to inquiries regarding status of loans in process
Creates and prepares documents using Laser Pro for Commercial and Consumer real estate secured mortgages, and non-real estate secured and non-secured loans to include loan renewals, extensions and other change in terms requests
Prepares mortgage loan documentation ensuring TRID requirements and compliance are met
Prepares attorney instructions and order title work
Resolves any exceptions prior to settlement and funding
Prepares loan settlement packages
Performs document audit to approve or reject each loan package for funding
Schedules loan settlements with customers and attorneys
Administers the timely disbursement and receipt of funds
Maintain loan files and records and prepares closed loan file for booking and scanning
Maintains a positive and productive working relationship with Management, lending staff and loan officers.
Adheres to Bank policies and procedures required by federal and state statutes, laws and regulatory rules.
Adheres to Company’s Safety and Security Policies and Procedures.
Adheres to Company’s behavioral standards and Core Values, which are Trust, Customer Commitment, Teamwork, Excellence and Performance.
Performs other duties as assigned by management.

Benefits

Medical, Dental and Vision insurance offered 1st of the month following 30 days of employment
Paid Time Off (PTO) starts at 3 weeks per calendar year (prorated for new hires based on start date)
12 Paid Holidays (including Birthday)
401K retirement plan with up to a 4% Company match and immediate vesting
Tuition Reimbursement
Employer paid life insurance
Employer paid disability insurance
Voluntary life and disability insurance
Employee Assistance Program
Employee Discounts and Perks