Loan Adjustment Assistant

F.N.B. Corporation•Hermitage, PA

3d•Onsite

About The Position

The Loan Adjustment Assistant supports the collection department by performing general administrative duties for repossession and foreclosure accounts. Duties include processing vehicle repossession titles, handling related account entries and documentation, and maintaining and ordering office and building supplies. The position monitors foreclosure and repossession status, processes related transactions and invoices, coordinates with agencies and closing agents, and maintains detailed account records in the collection system and Navigator. Employees are responsible for serving as risk managers by understanding, reporting, responding to, managing, and monitoring risks as required by F.N.B. Corporation’s risk management program. Compliance with regulatory laws and company procedures is required. F.N.B. Corporation does not provide employment-based visa sponsorship for this position; candidates must be legally authorized to work in the United States.

Requirements

High school diploma or GED.
At least 1 year of job-related experience.
Excellent project management skills.
Excellent written and verbal communication skills.
Excellent organizational, analytical, and interpersonal skills.
Excellent customer service skills.
Ability to use a personal computer and job-related software.
Basic-level Microsoft Word skills.
Intermediate-level Microsoft Excel skills.
Basic-level Microsoft PowerPoint skills.
Knowledge of repossession processes and procedures.
Legally authorized to work in the United States; employment-based visa sponsorship is not provided.

Responsibilities

Monitor the status of foreclosure properties and repossessions; gather and enter information in Access Data to generate letters throughout the repossession process.
Process repossession and charge-off entries and Oreo sales proceeds according to established policies and procedures.
Address dealer reserve issues on repossessions and send deficit letters to customers as required by law.
File estate claims and civil suits, follow up on judgments and satisfactions when necessary, and record pertinent notes in the collection system.
Process foreclosure and repossession invoices, including sending them for payment, scanning them, adding them to Navigator, and noting them in the collection system.
Communicate with real estate agencies and closing agents to prepare for sales of foreclosed properties.
Communicate with repossession agencies to release vehicles when customers redeem them.
Maintain detailed notes in the collection system and make appropriate changes to Navigator.
Process ACH payments on past-due loans and balance the transactions daily.
Maintain and order office and building supplies.
Perform other related duties and projects as assigned.
Serve as a risk manager by understanding, reporting, responding to, managing, and monitoring risks as required by the corporation’s risk management program.
Comply with regulatory laws and company procedures.