Loan Adjustment Assistant

First National Bank Of Pennsylvania•Hermitage, PA

2d•Onsite

About The Position

The Loan Adjustment Assistant supports the collection department by performing general administrative duties for repossession and foreclosure accounts. Responsibilities include processing vehicle repossession titles, monitoring foreclosure and repossession status, handling related transactions and invoices, maintaining collection records, and managing office and building supplies. The role also communicates with agencies, dealers, customers, and closing agents to support repossession and foreclosure processes. Employees are responsible for serving as risk managers by understanding, reporting, responding to, managing, and monitoring risks encountered in their work, as required by F.N.B. Corporation’s risk management program. Compliance with regulatory laws and company procedures is required. The employer will consider only candidates legally authorized to work in the United States and will not provide sponsorship for employment-based visas.

Requirements

High school diploma or GED.
At least 1 year of job-related experience.
Excellent project management skills.
Excellent written and verbal communication skills.
Excellent organizational, analytical, and interpersonal skills.
Excellent customer service skills.
Ability to use a personal computer and job-related software.
Basic-level Microsoft Word skills.
Intermediate-level Microsoft Excel skills.
Basic-level Microsoft PowerPoint skills.
Knowledge of repossession processes and procedures.

Responsibilities

Monitor the status of foreclosure properties and repossessions.
Gather and enter required information in a computer system in Access Data to generate letters throughout the repossession process.
Process repossession and charge-off entries, as well as Oreo sales proceeds, according to established policies and procedures.
Address dealer reserve issues related to repossessions and send deficit letters to customers as required by law.
File estate claims and civil suits; follow up on judgments and satisfactions when necessary; and record pertinent notes in the collection system.
Process invoices related to foreclosure and repossession, including sending them for payment, scanning them, adding addenda to Navigator, and noting them in the collection system.
Communicate with real estate agencies and closing agents to prepare for the sale of foreclosed properties.
Communicate with repossession agencies to release vehicles when customers redeem them.
Maintain detailed notes in the collection system and make appropriate changes to Navigator.
Process ACH payments on past-due loans and balance transactions daily.
Maintain and order office and building supplies.
Perform other related duties and projects as assigned.
Understand, report, respond to, manage, and monitor work-related risks as required by the company’s risk management program.
Comply with applicable regulatory laws and company procedures.