LNA-RA-Per Diem -Keene

American House Senior Living Communities•Keene, NH

About The Position

Under the general direction of the Executive Director and Wellness Director, this role assists with the day-to-day operations of the community’s health and wellness component, with the goal of supporting residents’ functional ability, safety, and well-being. The position helps oversee and coordinate services and staff within the Health and Wellness Department, supports resident care and medication administration, and completes required administrative work. It also maintains communication with residents, families, staff, and healthcare providers while protecting confidential information.

Requirements

Excellent communication skills and compassion for older adults.
Ability to read, analyze, and interpret facility forms, signs, and product instructions.
Ability to speak clearly and interpret verbal communication.
High degree of interpersonal relationship skills.
Strong organizational and time-management skills.
Considerable initiative, judgment, and leadership skills.
Telephone skills.
Problem-solving and logic skills.
Computer skills.
Ability to meet the physical demands of the role, including regularly standing, talking, bending, stretching, pushing or pulling, and lifting items; close vision, depth perception, and ability to adjust focus are also required.

Responsibilities

Ensure compliance with American House’s philosophy and the written policies and procedures governing the Resident Services Department.
Help coordinate effective communication among Resident Associates, residents, and families, and maintain liaison with residents and family members.
Support ongoing supervision, oversight, and delegation to help ensure continuous, high-quality service in the Health and Wellness Department.
Help build rapport and teamwork among Health and Wellness team members.
Assist with recruiting and selecting Resident Associates.
Assist with the ongoing supervision of Health and Wellness team members, including training, discipline, counseling, motivation, and evaluation.
Assist with orientation and in-service training.
Help ensure staff follow established safety regulations and quality assurance procedures, including those for fire protection, infection control, blood-borne pathogens, and hazardous waste.
Make written and oral reports to the Wellness Director about Health and Wellness Department operations.
Help coordinate healthcare services with other resident services to ensure continuity of care.
Assist the Wellness Director with nursing activities and medication administration.
Continuously assess residents to verify their appropriateness to live within the community.
Help coordinate regularly scheduled wellness meetings.
Complete required administrative paperwork.
Work with residents’ attending physicians to help ensure the highest quality of service.
Submit recommendations to the Wellness Director for budget completion, equipment, and supplies.
Help develop work schedules and assignments to support staff accountability and task completion.
Maintain confidentiality of resident information in accordance with HIPAA, and protect confidential community and personnel information unless disclosure is directed or permitted by law.