LNA-Keene

American House Senior Living Communities•Keene, NH

About The Position

The LNA assists with the day-to-day operation of the community’s Health and Wellness component under the general direction of the Executive Director and Wellness Director. The role supports resident functional ability, safety, and well-being, and helps ensure high-quality services through coordination, supervision, communication, and assistance with nursing activities and medication administration.

Requirements

  • Excellent communication skills and compassion for older adults.
  • Ability to read, analyze, and interpret facility forms, signs, and product instructions.
  • Ability to speak clearly and interpret verbal communication.
  • Strong interpersonal relationship skills.
  • Strong organizational and time-management skills.
  • Initiative, judgment, and leadership skills.
  • Telephone skills.
  • Problem-solving and logic skills.
  • Computer skills.

Responsibilities

  • Follow American House’s philosophy and written policies and procedures governing the Resident Services Department.
  • Help coordinate communication among Resident Associates, residents, and families, and maintain contact with residents and family members.
  • Support continuous high-quality service in the Health and Wellness Department through supervision, oversight, and delegation.
  • Promote rapport and teamwork among Health and Wellness team members.
  • Assist with recruiting and selecting Resident Associates and with training, counseling, motivating, disciplining, and evaluating team members.
  • Assist with staff orientation and in-service training.
  • Help ensure staff compliance with safety regulations and procedures, including fire protection, infection control, blood-borne pathogens, hazardous waste, and quality assurance.
  • Provide written and oral reports to the Wellness Director about Health and Wellness Department operations.
  • Coordinate healthcare services with other resident services to support continuity of care.
  • Assist the Wellness Director with nursing activities and medication administration.
  • Continuously assess residents to verify their appropriateness to live in the community.
  • Assist with regularly scheduled wellness meetings and complete required administrative paperwork.
  • Work with residents’ attending physicians to help ensure the highest quality of service.
  • Submit recommendations to the Wellness Director regarding budget completion, equipment, and supplies.
  • Help develop work schedules and assignments to support staff accountability and task completion.
  • Maintain confidentiality of resident information in accordance with HIPAA and protect confidential community and personnel information unless disclosure is directed or permitted by law.
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