LMS Administrator

Oneida Professional Services • Fort Bliss, TX

5h • Onsite

About The Position

Oneida Professional Services (OPS) is actively seeking a highly motivated, full-time LMS Administrator at Fort Bliss, TX supporting the United States Army Noncommissioned Officer Academy (USANCOA) and Sergeants Major Course (SMC). This position is contingent on the award of a federal contract.

Requirements

• Experience administering or supporting a Learning Management System.
• Familiarity with SCORM/xAPI content standards.
• Experience supporting user accounts, enrollments, permissions, and course management activities.
• Ability to troubleshoot routine LMS issues and escalate complex problems.
• Proficiency with Microsoft Office applications.
• Strong customer service and communication skills.
• Ability to work effectively with students, faculty, and staff.
• Ability to obtain Fort Bliss installation access and complete required Army training.

Nice To Haves

• Experience supporting Blackboard, ATIS Educate, Moodle, Canvas, or comparable LMS platforms.
• Experience in academic, higher education, military education, or training environments.
• Experience providing Tier I–III Help Desk support.
• Familiarity with student records management and academic operations.
• Experience developing reports and maintaining LMS documentation.

Responsibilities

• Manage user accounts, enrollments, permissions, and course shell setup within the LMS.
• Provide Tier I and Tier II LMS support to students, instructors, and academic staff.
• Support troubleshooting of content, access, gradebook, enrollment, and exam-related issues.
• Assist with content uploads, validation, testing, and publishing activities.
• Support SCORM/xAPI package implementation and troubleshooting.
• Perform routine system testing and compatibility validation activities.
• Support class creation, roster maintenance, and student record updates.
• Assist with academic reporting, data cleanup, validation, and reconciliation efforts.
• Document support actions, recurring issues, and resolutions.
• Support onboarding, training, and knowledge-transfer activities for Government personnel.
• Assist during LMS migrations, outages, upgrades, and surge support requirements.

Benefits

• 15 Days of Paid Time Off
• 11 Paid Holidays
• 401(k) Retirement Plan with Company Match
• Medical, Dental, and Eye Insurance
• Employee Referral Program
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• Wellness Program
• Multiple Voluntary Medical Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed