Live Production Manager (FRS)

Gateway Church•Frisco, TX

About The Position

The Live Production Campus Manager leads live production at one campus and serves as the single point of contact for worship, ministry, and live production there. The role owns technical execution for campus services and events—including audio, video, lighting, equipment, and the Serve Team responsible for operating them. It executes the churchwide technical standard rather than establishing a separate standard and maintains a dotted-line relationship to Central Live Production. The manager recruits, trains, schedules, retains, appreciates, leads, and disciples the campus live production Serve Team. The role coordinates with campus worship and ministry leaders, runs technical rehearsals and pre-service checks, and operates or directs the room during services. It supports services, churchwide events, funerals, weddings, conferences, and other special events as required by the ministry calendar. The position maintains, troubleshoots, and repairs campus audio, video, lighting, and control systems; performs preventative maintenance on a published cadence; keeps findings and system documentation, patch files, and show files current; and diagnoses first-line faults before escalating to the region’s Systems Engineer. It participates in training provided by Systems Engineers and maintains the agreed competence level. The manager also participates in centrally run projects and events, manages the campus live production budget and purchases within the approved threshold, and maintains working knowledge of event scheduling systems, policies, and processes. Other duties may be assigned. The employee is expected to support, recruit, and develop Serve Team members and serve alongside the broader team as ministry and organizational needs arise. Applicants must have a passion for Jesus and a strong biblical foundation, a high school diploma or equivalent, and at least five years of live production experience. A bachelor's degree or technical certification in audio, video, or lighting, and prior experience in a multisite church environment, are preferred. The employee must be or become a Gateway Church member upon employment. The position requires weekend and evening work and travel to other campuses as needed. Physical demands include extended sitting or standing, occasional kneeling or crouching, lifting and moving equipment up to 50 pounds, and working at heights on ladders or lifts.

Requirements

Clear passion for Jesus and a strong biblical foundation.
High school diploma or equivalent.
Five or more years of live production experience.
Strong working knowledge of audio, video, and lighting systems, live production workflow, and the engineering needed to troubleshoot and keep systems operational.
Ability to maintain, support, and troubleshoot AVL systems independently and recognize when a fault requires an engineer.
Willingness to be trained and assessed to an agreed competence standard and to keep that standard current as systems change.
Working knowledge of all areas of audio, video, and lighting, as well as live production administration.
Demonstrated ability to recruit, train, and lead a Serve Team.
Strong communication skills with worship, ministry, and Central teams.
Ability to take direction on standards from Central while owning local execution.
Ability to remain effective and calm under live, high-pressure conditions.
Solution-oriented approach and ability to make decisions with little or no supervision.
Strong time-management skills and ability to manage several priorities at once.
Proficiency in Microsoft Office and ability to learn and use new software and systems.
Must be a member or become a member of Gateway Church upon employment.
Able to sit or stand for extended periods, occasionally kneel or crouch, frequently lift or move up to 10 pounds, occasionally lift or move up to 25 pounds, and lift and move production equipment up to 50 pounds.
Able to work at heights on ladders or lifts, travel to other campuses as needed, and work weekends and evenings.

Nice To Haves

Bachelor's degree.
Technical certification in audio, video, or lighting.
Prior experience in a multisite church environment.

Responsibilities

Oversee all elements of live production for campus services and events.
Serve as the single point of contact for worship, ministry, and live production at the campus.
Recruit, train, schedule, retain, and appreciate the campus live production Serve Team; lead and disciple team members spiritually and professionally.
Manage, troubleshoot, repair, and maintain campus audio, video, lighting, and control systems, equipment, and resources.
Participate in centrally run projects and events, including quarterly stage designs, major ministry events, and conferences; deliver campus changeovers and contribute to central builds.
Diagnose and repair first-line faults across audio, video, and lighting before escalating to the region’s Systems Engineer; provide a clear account of troubleshooting already performed when escalating.
Perform preventative maintenance on a published cadence and log findings.
Execute the churchwide technical standard and raise local realities and exceptions rather than allowing unapproved variance.
Coordinate with campus worship and ministry leaders to understand their vision and execute events with excellence.
Manage the campus live production budget, expenses, and purchases within the approved threshold.
Maintain working knowledge of event scheduling systems, policies, and processes.
Run technical rehearsals and pre-service checks, and operate or direct the room during services.
Support technical needs for funerals, weddings, conferences, and special events at the campus.
Be present and serve at weekend services and churchwide events as the ministry calendar requires.
Maintain working knowledge of the audio, video, lighting, and control systems at the location, not only the discipline operated.
Keep system documentation, patch files, and show files current for the location.
Participate in training provided by Systems Engineers and maintain the competence level agreed for the role.
Support, recruit, and develop Serve Team members and serve alongside the broader team as ministry and organizational needs arise.
Perform other duties as assigned.