Litigation Specialist Commercial Auto, Professional and General Liability NY FL TX Licenses

Lodestar Claims & Risk Services•Tampa, FL

2h•Remote

About The Position

Investigates, evaluates, and resolves complex and litigated Automobile, General Liability, Professional Liability, and Property claims for large self-insured and unbundled clients. The role provides a superior level of customer service to internal and external business partners and administers and resolves claims in a timely manner and in accordance with client, company, and regulatory guidelines. It is typically assigned claims with the highest loss exposures and more difficult coverage and excess issues, with a diary consisting predominantly of litigated professional liability losses. Regional travel may be needed to attend depositions, mediations, and trials.

Requirements

New York and Florida or Texas licenses.
Experience handling national complex litigated claims.
Bachelor's degree.
At least 10 years of progressively responsible experience handling complex General Liability, Employers Liability, Professional Liability, WC 1B, and Property claims.
Advanced skills and expertise in coverage analysis, negligence principles, investigation, evaluation, and negotiation techniques.
Strong organizational skills and attention to detail.
Ability to work independently, prioritize workload, handle multiple tasks simultaneously, and exercise good judgment.
Excellent verbal and written communication skills, including the ability to lead or participate in meetings, presentations, and conferences.
Excellent customer service skills, with an emphasis on accessibility and responsiveness.
Computer literacy, including working knowledge of Microsoft Word, Excel, and PowerPoint.
Strong litigation management skills and extensive knowledge of applicable statutory, regulatory, and legislative decisions.

Responsibilities

Promptly investigate assigned claims for coverage, liability, damages, and subrogation or contribution potential, and ensure timely disposition in accordance with regulatory and statutory requirements.
Establish appropriate loss and expense reserves within granted authority, document the rationale, and maintain or adjust reserves as exposure changes; notify claim management when exposure exceeds authority.
Negotiate claim resolutions within granted authority.
Establish and execute claim-resolution action plans, managing loss costs while balancing allocated expenses and loss outcomes.
Comply with client Special Handling Guidelines.
Collaborate with internal and external professionals and business partners to investigate and appropriately dispose of claims.
Select and manage service vendors in accordance with company and client special handling guidelines.
Maintain working knowledge of applicable regulatory and jurisdictional requirements.
Apply established claims-handling guidelines and best practices consistently and in a timely manner.
Communicate effectively with internal and external customers about claims and account issues.
Maintain and manage a diary system and claim pending to resolve claims efficiently and effectively.
Manage litigation and defense counsel to achieve timely and cost-effective outcomes.
Participate with clients in managing their litigation management programs.
Prepare and submit claim status and excess reports to clients and their excess carriers.
Demonstrate commitment to the Company's Code of Business Conduct and Ethics and apply relevant compliance policies, procedures, standards, and laws when performing work.
Obtain and maintain state adjusting licenses as appropriate and complete state-required continuing education credits to maintain licensure.