Literacy Coordinator, Adult Workforce

Commonpoint • Elmhurst, NY

2d • Hybrid

About The Position

Commonpoint is seeking a Literacy Coordinator for its Adult Workforce Department. This department focuses on providing employment and training services to promote economic self-sufficiency. The Literacy Coordinator will manage, instruct, and provide operational support for the Adult Workforce Vocational Training and Educational Programs team. The goal is to develop programming that supports educational gains and cohort mobility, leading to ESOL, HSE, and other educational achievements. The ideal candidate will have extensive experience in adult literacy, differentiated and blended learning, test preparation, and managing educational administrative projects, including student records, certifications, and grant management. This role reports to the Education Manager. Responsibilities include managing part-time instructors, developing curriculum, teaching classes, ensuring compliance with DYCD guidelines, tracking student outcomes, developing assessments and reports, collaborating with support staff, referring students to HSE and ABE programs, and managing class staffing. The role also involves data entry for Salesforce and DYCD's PTS, developing class schedules, and representing the agency in meetings and with funders. The position is based in Elmhurst with occasional instruction in Forest Hills, Queens, and may require travel to other agency locations in Queens and The Bronx. Flexibility in schedule is required, including potential future Saturday instruction.

Requirements

• Bachelor’s degree in Education or related field required, or equivalent of work experience in the ESOL and education field.
• TEFL or CELTA certification.
• 2+ years successful experience providing literacy and ESOL instruction.
• 1+ years of experience supervising instructional staff.
• Organized and detail-oriented with strong multitasking abilities.
• Excellent customer service and communication skills.
• Proficiency with databases and google software.
• Ability to work collaboratively in team settings.

Nice To Haves

• Highly experienced with city, state, and local grants, such as DYCD, HRSA, and other funding sources.
• Demonstrate cultural competency through familiarity in working with people from a very diverse number of backgrounds.
• Bilingual in Spanish, Mandarin, Russian, or other language is a plus.

Responsibilities

• Manage a team of part-time instructors (HSE, ESOL, and Digital Literacy) and provide education and curriculum support, weekly supervisions, and set deliverables and report updates to the Senior Director of Vocational and Educational Trainings.
• Assist in the recruitment of ESOL students by scheduling for Best Plus testing, document collection, and other needs assessments.
• Develop contextualized curriculums, e-learning lessons, hybrid, and in-person instructional tools.
• Teach and instruct classes for select beginner, intermediate and advanced-level classes at Commonpoint.
• Ensure all classes are implemented in accordance with DYCD guidelines and requirements.
• Responsible for cohort and training outcomes and mobility: ESOL literacy and language improvement, and consistent attendance, retention, and engagement across all trainings and educational programs.
• Develop and manage supplemental academic assessments, programmatic reports, and student service plans to ensure student success.
• Collaborate with support staff to meet participation and retention goals.
• Refer students to internal and external HSE programs and Adult Basic Education programs.
• Work closely with Commonpoint’s Benefits team to refer clients to FairFare, SNAP, and other support services.
• Manage and oversee class staffing in Career Readiness, ESOL, and HSE.
• Assist in the recruitment and retention of educational programs.
• Develop workshops, partnerships, and field trips to enhance academic learning and cooperation.
• Represent the agency and participate in funding programmatic meetings, as well as attend staff and agency meetings and initiatives.
• Manage and oversee data entry for Commonpoint’s internal Salesforce and the Department of Youth and Community Development’s (DYCD) Participant Tracking System (PTS) in accordance with case notes, attendance, scheduling, and intake guidelines.
• Help develop and maintain monthly and quarterly ESOL and other education class schedules in alignment with DYCD-approved program requirements and timelines.
• Help create supplemental academic assessments, programmatic reports, and student service plans to ensure student success.
• Assist in developing contextualized curriculums, e-learning lessons, hybrid, and in person instructional tools.
• Develop workshops, partnerships, and field trips to enhance academic learning and cooperation.
• Represent the agency and participate in funding programmatic meetings, as well as attend staff and agency meetings and initiatives.
• Collaborate with support staff to meet participation and retention goals.
• Attend weekly Adult Workforce team meetings, DYCD provider calls, and other meetings as needed.

Benefits

• Tiered health, dental, and vision insurance options.
• Pension plan and 403(b) retirement savings opportunities.
• Generous paid time off and family-supportive policies.
• Professional development and education support to foster career growth.
• Recognition and appreciation programs for exemplary performance.
• Employee discounts on programs and services.
• Access to free amenities, including private seasonal pool clubs and fitness facilities at select locations.
• Long-service severance upon retirement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level