Listing/Sales Coordinator

HomeServices of America•Omaha, NE

About The Position

The Listing/Sales Coordinator enters property listings and changes into the system and performs administrative functions supporting customers, agents, sales management, and administrative staff. The position also assists with special projects. Responsibilities include entering and processing real estate information, maintaining MLS listings and sales records, and verifying listing accuracy with sales associates. The coordinator provides office support, maintains sales data and records, prepares reports and routine correspondence, and may process earnest money and maintain and reconcile escrow information. The role may also provide backup support to other office staff. The position is expected to meet company performance and behavior expectations, complete assigned responsibilities on time and to a high standard, maintain productive working relationships, demonstrate relevant technical and behavioral competencies, pursue professional development, and comply with company policies and procedures, including confidentiality, punctuality, attendance, and safety practices.

Requirements

High school diploma or equivalent.
At least 1 year of clerical or administrative experience.
Experience with Microsoft Office products.
Familiarity with Internet and email usage.
Typing speed of 50 words per minute.
Effective oral and written communication skills and a strong customer-service focus.
Effective analytical and problem-solving skills.
Ability to prioritize and handle multiple tasks and projects concurrently.
Excellent organizational skills, attention to detail, and a high degree of accuracy.

Nice To Haves

Knowledge of the real estate, title, and/or mortgage business.
Ability to operate a multiple-line telephone console.

Responsibilities

Enter and process real estate information and maintain MLS listings and sales records; verify listing information with sales associates.
Answer phones, monitor the hotline, greet visitors, and schedule appointments.
Distribute mail, maintain office appearance, and order office supplies.
Track sign inventory, prepare packets, and maintain office equipment.
Process real estate advertising, submit license applications and charges, and manage payments.
Maintain sales data, generate reports, and prepare routine correspondence.
May process earnest money and maintain and reconcile escrow information.
Maintain and monitor electronic and paper files and records.
May serve as backup to other office staff.
Perform additional responsibilities as requested or assigned.
Meet performance and behavior expectations and complete responsibilities on time with quality and professionalism.
Establish and maintain positive, productive relationships with staff, customers, and business partners.
Demonstrate competencies needed for the role and take initiative for technical and professional development.
Follow company HR policies, the Code of Business Conduct, department policies and procedures, and confidentiality, punctuality, attendance, and safety requirements.