E Commerce Listing Specialist

Goodwill Of Central And Coastal Virginia•Hampton, VA
•Onsite

About The Position

Responsible for photographing and listing items online, within our E-Commerce platforms. Associate must also store and maintain inventory system for E-Commerce items.

Requirements

  • High School Diploma or GED required.
  • No previous experience required.
  • No professional certifications are required for this position.
  • The associate is not required to drive as part of their job duties.
  • The associate in this position will be required to successfully pass a criminal background check.
  • Knowledge of online programs such as Google, EBay, and Amazon.com, required.
  • Strong creative writing ability, required.
  • Knowledge of digital camera use, and ability to take acceptable digital photos for online listings, required.

Nice To Haves

  • E-commerce research and listing experience, or equivalent knowledge from personal on-line sales experience, preferred.
  • Knowledge of Goodwill’s product sales lines (i.e.- music, jewelry, art, electronics, cameras, etc.), preferred.
  • Specific category skills and knowledge, such as jewelry, games, media, instruments, and electronics may factor into an Associates day to day responsibilities. In some instances, those skilled individuals may become subject matter experts and devote more/all of their time to specific categories, like those listed above.
  • Experience with Excel and online research, strongly preferred.

Responsibilities

  • Meets or exceeds daily listing requirements.
  • Lists all items accurately with no typos or spelling errors.
  • Identifies rare, collectible and/or unique items which will generate online sales.
  • Achieves an average selling percentage of 80%.
  • Responds to customer service inquiries to ensure customer satisfaction.
  • Maintains clean, organized work and storage areas.

Benefits

  • The associate may have access to Confidential Information (CI) and is required to be familiar with the Goodwill Privacy policy 10.23 related to the handling of CI, and follow all related procedures required to protect the privacy and security of CI.
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