(USA) Liquor Lead

Walmart•Bentonville, AR

2d•Onsite

About The Position

The Liquor Lead supports MemberGuest service and liquor sales while maintaining merchandise presentation, facility safety, and compliance with Company policies and applicable liquor laws. The role receives and stocks merchandise, organizes and maintains displays, processes purchases, refunds, and exchanges, and assists with MemberGuest orders. It also supports supervision of Associates by assigning duties, communicating goals, teaching procedures, and participating in recruiting, scheduling, coaching, and evaluation. The Liquor Lead helps secure the facility, maintains required records, and follows emergency response procedures. The role models the Company’s values and supports a respectful, ethical, customer-focused workplace.

Responsibilities

Acknowledge MemberGuests, identify their needs, assist with purchasing decisions, locate merchandise, resolve concerns, promote products and services, and represent the Company’s mission.
Receive and stock merchandise; maintain sales-floor organization and product displays; remove damaged goods; handle claims and returns; sign and price merchandise; complete required paperwork; secure fragile and high-shrink merchandise; and identify shrink and damages.
Maintain facility safety by following safety procedures, conducting safety sweeps, using proper forklift driving and spotting procedures, handling and disposing of hazardous materials correctly, following steel standards, and correcting or reporting unsafe situations.
Operate and maintain registers and related equipment; process MemberGuest purchases, payments, refunds, and exchanges; stock register supplies and box bins; and follow procedures for membership and payment types and concealed merchandise.
Assist management in supervising Associates by assigning duties, communicating goals and feedback, teaching policies and procedures, ensuring compliance, and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating Associates.
Secure the facility and surrounding areas by controlling keys and alarm codes, observing and communicating suspicious activity, assisting with investigations, maintaining required records, and executing emergency response procedures.
Follow Company policies and local, state, and federal liquor-sale laws by securing merchandise, maintaining signage, verifying MemberGuest identification, and completing required documentation.
Sort, secure, and return merchandise to the appropriate department when processing MemberGuest refunds and exchanges.
Fulfill MemberGuest FaxClick n Pull orders by reviewing orders, locating and packaging merchandise, checking order accuracy, shipping and tracking packages, and following up on out-of-stock merchandise.
Monitor local competitors through the Company competition shopping program, communicate pricing and signage changes, and use required equipment and tools.
Promote respect, inclusion, teamwork, integrity, accountability, customer service, continuous improvement, and learning.