Systems Admin L3

Jovian Concepts, LLC•Annapolis Junction, MD

About The Position

Jovian Concepts, LLC is hiring a Linux Systems Administrator Level 3 to support IT systems in the Annapolis Junction, Maryland area. The role supports the implementation, troubleshooting, maintenance, configuration, and operation of IT infrastructure and systems. It includes day-to-day monitoring and problem resolution across client, server, storage, network, and mobile devices, as well as Tier 1 help desk and Tier 2 escalation support. The administrator assists users, communicates ticket status and escalations to agency management and internal customers, and stays involved in dispatch-system and hardware issue resolution. The position manages Linux and Windows operating systems, installs and loads operating system software, configures network components, maintains system integrity and server/domain security, and implements enhancements to improve reliability and performance. It also covers account and access management, security procedures and tools, system capacity analysis and planning, resource optimization, and support for systems design, mission architecture, and associated hardware. The administrator analyzes complex server hardware, application, and software-integration issues and applies an understanding of system-administration interdependencies within Service Oriented Architecture environments. The role requires Linux administration and experience with security compliance, including STE/STN and DISA STIG work. Relevant technologies and practices include storage management, virtualization, automation, scripting, and some container or cloud experience. A current and active TS/SCI clearance with a Maryland polygraph is required; CCA candidates will not be considered. An IAT Level II baseline certification is required, or the ability to obtain it within six months of starting.

Requirements

  • Fifteen years of experience as a systems administrator on programs and contracts of similar scope, type, and complexity.
  • Bachelor’s degree in a technical discipline from an accredited college or university; five additional years of systems-administration experience may substitute for the degree.
  • Current and active TS/SCI clearance with a Maryland polygraph; CCA candidates will not be considered.
  • IAT Level II baseline certification under DoD 8570.01-M, or ability to obtain it within six months of the start date.
  • Linux administration experience.
  • Solid experience with STE/STN and DISA STIG compliance work on Linux systems.
  • Familiarity with storage management, such as CFS/DFS or NetApp.
  • Virtualization experience, such as Proxmox, RH KVM, or VMware.
  • Experience with automation tools such as Ansible or Salt.
  • Scripting experience with bash, Python, or Perl.
  • Some experience with container or cloud environments.

Nice To Haves

  • Hyper-converged infrastructure experience, such as Harvester, Nutanix, or Cisco HyperFlex.
  • Monitoring configuration or customization experience, especially with Zabbix.
  • Experience with Kubernetes.

Responsibilities

  • Provide support for implementation, troubleshooting, and maintenance of IT systems.
  • Manage the daily activities of IT system configuration and operation.
  • Assist users with accessing and using IT systems.
  • Provide Tier 1 help desk and Tier 2 escalation problem identification, diagnosis, and resolution.
  • Monitor IT systems and resolve issues across client, server, storage, network, and mobile devices.
  • Escalate issues and communicate status to agency management and internal customers.
  • Support dispatch-system and hardware issues and participate in their resolution.
  • Configure and manage Linux and Windows operating systems; install operating system software; troubleshoot systems; maintain system integrity; and configure network components.
  • Implement operating-system enhancements to improve reliability and performance.
  • Manage accounts, network rights, and access to systems and equipment; implement security procedures and tools; and maintain server and domain security requirements.
  • Optimize system operations and resource utilization, and perform system capacity analysis and planning.
  • Provide in-depth troubleshooting and detailed analysis and feedback on escalated tickets.
  • Support the design of systems, mission architecture, and associated hardware.
  • Apply knowledge of system-administration interdependencies in Service Oriented Architecture environments.
  • Analyze and resolve complex problems involving server hardware, applications, and software integration.
  • Maintain STE/STN and DISA STIG compliance on Linux systems.

Benefits

  • Three healthcare options through CareFirst BlueChoice Advantage, with 50% company-paid premiums.
  • Tax-advantaged health savings account options with up to 100% employer contribution.
  • Dental and vision coverage with 50% employer-paid premiums for employees and family.
  • 401(k) with an 8% total contribution: 3% safe harbor and 5% annual profit share; immediately vested on day one.
  • Five weeks of PTO with no use-it-or-lose-it policy.
  • Eleven federal holidays, paid hours for company-required all-hands meetings, and inclement weather leave.
  • Up-front tuition payment program; eligible employees pursuing job-related degrees or certifications may receive full up-front funding depending on performance and job relevance.
  • Basic life and AD&D insurance at no cost to eligible employees.
  • Long-term and short-term disability coverage at no cost to eligible employees.
  • Up to four weeks of paid parental leave.
  • Birthday and company-anniversary recognition and gifts.
  • Annual merit increases.
  • Loyalty bonus.
  • Employee- and family-friendly corporate events, including an annual team-building event and holiday party.
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