Linkage Specialist

Trilogy Careers • Chicago, IL

8d • Onsite

About The Position

The Linkage Specialist provides case management support to clients from intake onward. The role offers assessment, planning, and short-term, solution-focused case management to adults with mental illness who have immediate case management needs. Services are client-centered, strengths-based, and trauma-informed, and support people with severe mental illnesses and co-occurring substance use or addiction disorders using a harm reduction approach.

The position involves working with clients in home, community, and office settings, coordinating integrated care and referrals, supporting independent living skills and access to entitlements, and providing advocacy and crisis intervention. The Linkage Specialist works collaboratively with clients and the team and completes documentation in a timely and thorough manner.

Requirements

• Bachelor’s degree in Social Work, Psychology, or Counseling.
• At least one year of experience working with people with mental health and/or substance abuse diagnoses.
• Valid Illinois driver’s license.
• Daily access to a well-maintained vehicle with $100,000/$300,000 liability insurance.

Nice To Haves

• Licensed Social Worker (LSW) or Licensed Professional Counselor (LPC).
• IM+CANS certification.

Responsibilities

• Assess clients’ personal, medical, emotional, social, and environmental situations through home, community, and office visits.
• Provide intake and assessments as needed.
• Recognize and act on opportunities to move clients to appropriate levels of care.
• Coordinate care supporting an integrated health model and refer clients to additional services as indicated.
• Help clients identify signs and symptoms of decompensation and develop coping skills for managing symptoms and stressors.
• Help clients learn and improve independent living skills, including personal hygiene, housekeeping, nutrition, and shopping for food and personal items.
• Educate and assist clients with applications for entitlements, including Supplemental Security Income, Social Security Disability Insurance, Medicare, Medicaid, and LINK.
• Accompany clients to important community appointments and support them with housing, substance use, budgeting, social support, and medication issues.
• Advocate on clients’ behalf and empower them to advocate for themselves when appropriate.
• Provide on-call coverage and immediate crisis intervention as needed.
• Communicate effectively with the team for consultation and information sharing.
• Complete documentation in a timely and thorough manner.
• Perform other related duties and/or projects as assigned.

Benefits

• Free virtual primary care, urgent care, and mental health counseling for all employees.
• Paid maternity and paternity leave.
• Medical insurance (BCBS of IL).
• Dental insurance.
• Vision insurance.
• Life insurance.
• Long-term and short-term disability.
• Pet insurance.
• Flexible Spending Account (health, dependent care, and transit).
• Telemedicine.
• Employee Assistance Program (EAP).
• 403(b) retirement plan with employer match.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level