Linen Porter/Houseman at the Crosby Street Hotel

Crosby Hotel LLC • New York, NY

1d • $24 - $26 • Onsite

About The Position

As Linen Porter/Houseman, you’ll play a key role in keeping our guest rooms and public spaces at Crosby Street Hotel immaculate and welcoming, supporting the housekeeping team in delivering Firmdale’s exceptional five-star standard of service. Firmdale Hotels is a collection of award-winning, luxury boutique hotels and restaurants, renowned for their unique design and exceptional service. Each property offers a distinctively stylish experience, reflecting our commitment to excellence and innovation in hospitality.

Requirements

• A meticulous eye for detail and pride in a job well done
• A collaborative, team-first attitude
• Clear, proactive communication with your supervisor and colleagues
• Familiarity with housekeeping best practices, or a willingness to learn Firmdale’s standards
• A genuine passion for delivering outstanding guest service

Responsibilities

• Maintain linen and toiletry stock levels across all linen closets, and receive and store incoming deliveries
• Support Room Attendants in maintaining guest rooms, public areas, and back-of-house spaces to our five-star standards
• Deliver extra beds, cots, and other guest requests promptly and courteously
• Sort and prepare soiled linen for collection by our laundry partner
• Carry out deep-cleaning projects, including high dusting, carpet and upholstery shampooing, and seasonal spring cleaning
• Move furniture as needed, comfortably lifting up to 25 lbs on a frequent basis and up to 60 lbs occasionally
• Keep corridors, stairways, and all public and working areas clean, tidy, and hazard-free
• Respond promptly to pages and guest requests, communicating clearly with the housekeeping team throughout each shift
• Safeguard any guest room keys and pagers assigned to you, and report lost property, damages, or maintenance issues immediately
• Follow all health, safety, and fire procedures, including Do Not Disturb protocols
• Maintain a clean, organized workspace and a high standard of personal hygiene and presentation

Benefits

• Competitive salary
• Generous paid time off for full and part time team members, including NY sick and safe leave, paid vacation days, and personal days
• Comprehensive medical, dental, and vision benefits, life insurance, and New York Secure Choice support for most team members
• Complimentary meals on shift
• Free uniform dry cleaning service
• Commuter transit benefits available Day 1
• Ongoing training and professional development, including annual education reimbursement program up to $3,000
• Social events throughout the year, including holiday parties, team member appreciation events, and more
• Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
• Departmental and company-wide incentive programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed