Line Manager/Catering

RW Solutions Inc•Canton, CT

16d•Onsite

About The Position

RW Solutions is seeking a Line Cook & Catering Manager to oversee café and catering operations while delivering high-quality food, outstanding service, and exceptional customer experiences. This role involves preparing menu items, leading kitchen operations, supervising staff, planning and executing catering services, and maintaining compliance with safety and sanitation regulations. The position also requires managing costs, maintaining records, and collaborating with customer service for an outstanding guest experience.

Requirements

High school diploma, GED, or equivalent preferred.
Minimum of 3 years of experience in a high-volume commercial kitchen, café, restaurant, or food service environment.
ServSafe Food Protection Manager Certification required or ability to obtain upon hire.
Knowledge of food preparation techniques, and kitchen equipment.
Knowledge of food safety regulations, sanitation protocols, and HACCP guidelines.
Proficiency in Microsoft Office Suite, reporting systems, or similar communication software.
Valid driver’s license.

Nice To Haves

Prior experience leading, supervising, or training employees preferred.
Experience with menu development, recipe creation, and seasonal menu planning.
Knowledge of inventory management systems and food service point-of-sale systems.
Experience managing catering events, client relationships, and event logistics.
Training in Hazard Analysis and Critical Control Point (HACCP) principles.
Familiarity with the AbilityOne Program and its mission.

Responsibilities

Prepare menu items according to recipes, quality standards, and food safety guidelines.
Lead and support daily kitchen operations to ensure efficient food production, quality, and service excellence.
Prepare and oversee menu items in accordance with established recipes, presentation standards, and food safety requirements.
Supervise, schedule, train, and develop kitchen staff while fostering a positive and collaborative team environment.
Coordinate kitchen workflow during peak service periods to ensure timely and accurate order fulfillment.
Assist with menu planning, recipe development, and seasonal offerings.
Plan, organize, and execute catering services and events, ensuring exceptional quality and customer satisfaction.
Collaborate with clients to develop catering solutions that meet event needs, budgets, and expectations.
Manage catering logistics, including staffing, equipment, transportation, and event setup.
Maintain compliance with all food safety, sanitation, workplace safety, and regulatory requirements.
Conduct routine inspections to ensure cleanliness, operational readiness, and adherence to quality standards.
Monitor food and labor costs, reduce waste, and support budget goals.
Maintain accurate operational, inventory, and production records.
Partner with customer service staff to deliver an outstanding guest experience and resolve concerns professionally.