LIMS Associate, Prenatal
About The Position
BillionToOne is seeking a LIMS Associate to join its Laboratory Information Management Systems (LIMS) team and support clinical patient testing in a high-throughput CLIA lab. The role coordinates technology transfers between the clinical laboratory and LIMS Engineers, triages support tickets, resolves issues where possible, and monitors LIMS usage patterns, trends, and problems to recommend improvements to LIMS developers. This onsite role is based at the Union City laboratory, with flexibility to work from home or at the Menlo Park site when applicable. The position supports existing-product updates and new workflow launches, helps laboratory operators resolve LIMS issues and minimize sample turnaround time, and assists with testing and documenting new workflow versions. It also involves monitoring sample queues, gathering feedback about LIMS use, identifying improvement opportunities, and ensuring compliance with applicable corporate and regulatory requirements.
Requirements
- Bachelor's degree with a biological or computational focus.
- Hands-on laboratory bench experience, including undergraduate research projects or internships.
- Experience configuring or developing LIMS, productivity apps, or other laboratory tools or automations.
- Ability to troubleshoot and diagnose advanced technical issues.
- Strong attention to detail and ability to work flexibly within given timeframes.
- Strong organizational, written communication, and verbal communication skills.
- Enjoyment of a wide variety of daily tasks in a fast-paced, time-sensitive environment.
Nice To Haves
- Experience working in a CLIA lab, medical device, or pharmaceutical setting.
- Experience with data analysis using Python, SQL, or Excel.
- Familiarity with Quality Management Systems and related regulations, such as CFR 21 Part 11 and ISO 13485.
Responsibilities
- Meet with CLIA lab staff and LIMS Engineers to coordinate updates to existing products and launches of new workflows.
- Support lab operators in resolving LIMS issues to minimize sample turnaround time.
- Triage and escalate unresolved technical issues to appropriate team members.
- Monitor sample queues and follow up on unresolved issues or delays.
- Observe and collect laboratory feedback about LIMS usage and identify improvement opportunities.
- Assist in testing and documenting new LIMS workflow versions.
- Ensure compliance with relevant corporate and regulatory requirements.
Benefits
- Multiple medical benefit options; employee premiums are paid 100% for select plans, and dependents are covered up to 80%.
- 16 weeks of paid Family Bonding Leave at 100% for eligible employees.
- Supplemental fertility benefits coverage.
- Retirement savings program with a 4% company match.
- Paid time off increases with tenure.
- Latest hardware, including a laptop and lab equipment, and facilities.
- Free daily onsite lunches.
- On-campus state-of-the-art gym and restaurant.
- Free onsite EV charging.
- Equity options.
- Eligibility for a semi-annual bonus and corporate bonus program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
